[Nfb-web] Unable to Reset Domain Password

[Michael Hansen]

Peter,

Option 1:
Surely you know the URL of the new website. I assume you did some
testing of it before the desion to go live was made.

I am also assuming you have admin rights to the old site. If you don't
go through that web provider and get them restored maybe you would
have better luck then with the regstar.

Then just log in to the old website and change the index.html page so
that it has a meta redirect in the header section. Problem solved.

Options 2:
When I do a Who is Domain search for nfb-tennessee.org I see that the
Name Servers are ns1.nfbnet.org and ns2.nfbnet.org. Can David manual
change the DNS entries on these servers????

Mike
---
Mike Hansen



On Mon, Jul 18, 2011 at 9:08 PM, Peter Donahue <pdonahue2 at satx.rr.com> wrote:
> Good evening everyone,
>
>    This is an urgent request for anyone who can help us with a problem no
> one seems to be able to crack. Our Tennessee Affiliate recently developed a
> new Web site and wants to point their domain to it. The domain is:
> http://www.nfb-tennessee.org
>
> The trouble started last year when they asked me to point their domain to
> the new Web site. The username and password for the domain account has never
> been changed since it was created in 2007. Yet when I tried to access their
> domain account to update the name servers the password keeps being rejected.
>
>    I followed the domain host's procedure for authorizing a reset of the
> password but have yet to receive a reply to my request. I downloaded their
> password reset request form and faxed it to them while we were in Orlando
> and gave my contact for them a copy of the paperwork.
>
>    The domain provider in question is:
> http://www.nameregistrars.net
>
>    At one time they were a very good company to deal with. They had live
> tech support and would resolve problems like this quickly. Since then their
> phone support has gone away, they do not offer automatic renuel of site
> domains, and have been less than cooperative in resolving customer problems.
> Other affiliates have had similar issues with this domain host. I'll be
> transferring my personal domain to a more reputable hosting service that has
> humans that go above and beyond the call of duty to assist their customers,
> and offer automatic renuel of domains. If you asked me in the words of Ray
> McGeorge concerning nameregistrars.net, "They're a rotten, stinking,
> outfit!!"
>
>    The NFB of Tennessee URL still works but takes visitors to their old Web
> site. We need to some how direct visitors to the new site. I'm copying David
> Andrews on this in the event he might be able to assist us with another
> work-around so visitors will land on the NFB of Tennessee's new Web site
> instead of the old one. If I can obtain a current URL where the new site
> lives and if it's possible to "Redirect" site traffic to the new site this
> would be another way to fix this problem while we continue to work on the
> password issue. They have four more years of registration left on this
> domain and would like to take advantage of it by having visitors directed to
> their new site. If anyone can help us break this log jam we'll be very much
> appreciative. Here's hoping someone can help us with this situation.
>
> Peter Donahue
>
>
>
> "Will you come and awake our lost land from its slumber
>      And her fetters we'll break, links that long are encumbered.
>      And the air will resound with hosannas to greet you
>      On the shore will be found gallant Irishmen to greet you."
> Will You Come to the Bower
> Traditional Irish Folk Song
>
>
> _______________________________________________
> Nfb-web mailing list
> Nfb-web at nfbnet.org
> http://www.nfbnet.org/mailman/listinfo/nfb-web_nfbnet.org
> To unsubscribe, change your list options or get your account info for Nfb-web:
> http://www.nfbnet.org/mailman/options/nfb-web_nfbnet.org/mhansen4%40gmail.com
>