[Nfb-web] Unable to Reset Domain Password

Tue Jul 19 21:30:57 UTC 2011

Peter,

OK you didn't setup the new site. Then ask the person who did what the URL is.

Or read a litte bit online about word press. I know the default URL
for any Drupal website is http://www.whatever.com/index.php. In fact I
was just playing with a website that I am 99% sure is a word press
site and it has the same default URL as Drupal.

So all you need is some other name to point to it for a little while.
Heck ask dave to point nfbt.nfbnet.org at it, heck anything will do as
a temp name.

Mike
---
Mike Hansen

On Tue, Jul 19, 2011 at 11:01 AM, Peter Donahue <pdonahue2 at satx.rr.com> wrote:
> Hello Mike and everyone,
>
>    The problem is on the domain host and not NFB Net. The username and
> password for this domain has never been changed. Neither Dave nor I would be
> able to update the name servers as that must be done on the domain server
> side.
>
>    No I did not have an opportunity to test their new Web site hence do not
> have the new site URL. What I do know is that they built the new Web site
> using Wordpress. Is there a way to search the Wordpress site to obtain the
> new URL and what do I need to do to redirect visitors to it from the old
> site? If we can do that then visitors will land on the new site not the old
> one and we can continue to work on the password issue so we can update the
> site name servers and dave can remove the old site from NFB Net freeing up
> the space for another affiliate to use. This has been going on way too long
> and I want to get it out of my hair so I can move on to other projects.
>
>    Godaddy has a captcha so I won't go there. I haven't checked out
> register.com. Do either of these domain hosts offer automatic renuel of site
> domains? If not I also won't go there. Vivvio Technologies has humans that
> will take your order for services including domain registration. They will
> work with you to troubleshoot problems and offer automatic domain renuel.
> I'll be transfering my personal domain over to them next month as it is due
> to expire. Their URL is:
> http://www.viviotech.net
>
>    Should you want to contact them for services please tell them that Peter
> Donahue sent you. All the best.
>
> Peter Donahue
>
>
>
>
>
>
> "Michael Hansen" <mhansen4 at gmail.com>
> To: "NFB Webmaster's List" <nfb-web at nfbnet.org>
> Sent: Monday, July 18, 2011 10:21 PM
> Subject: Re: [Nfb-web] Unable to Reset Domain Password
>
>
> Peter,
>
> Option 1:
> Surely you know the URL of the new website. I assume you did some
> testing of it before the desion to go live was made.
>
> I am also assuming you have admin rights to the old site. If you don't
> go through that web provider and get them restored maybe you would
> have better luck then with the regstar.
>
> Then just log in to the old website and change the index.html page so
> that it has a meta redirect in the header section. Problem solved.
>
> Options 2:
> When I do a Who is Domain search for nfb-tennessee.org I see that the
> Name Servers are ns1.nfbnet.org and ns2.nfbnet.org. Can David manual
> change the DNS entries on these servers????
>
> Mike
> ---
> Mike Hansen
>
>
>
> On Mon, Jul 18, 2011 at 9:08 PM, Peter Donahue <pdonahue2 at satx.rr.com>
> wrote:
>> Good evening everyone,
>>
>> This is an urgent request for anyone who can help us with a problem no
>> one seems to be able to crack. Our Tennessee Affiliate recently developed
>> a
>> new Web site and wants to point their domain to it. The domain is:
>> http://www.nfb-tennessee.org
>>
>> The trouble started last year when they asked me to point their domain to
>> the new Web site. The username and password for the domain account has
>> never
>> been changed since it was created in 2007. Yet when I tried to access
>> their
>> domain account to update the name servers the password keeps being
>> rejected.
>>
>> I followed the domain host's procedure for authorizing a reset of the
>> password but have yet to receive a reply to my request. I downloaded their
>> password reset request form and faxed it to them while we were in Orlando
>> and gave my contact for them a copy of the paperwork.
>>
>> The domain provider in question is:
>> http://www.nameregistrars.net
>>
>> At one time they were a very good company to deal with. They had live
>> tech support and would resolve problems like this quickly. Since then
>> their
>> phone support has gone away, they do not offer automatic renuel of site
>> domains, and have been less than cooperative in resolving customer
>> problems.
>> Other affiliates have had similar issues with this domain host. I'll be
>> transferring my personal domain to a more reputable hosting service that
>> has
>> humans that go above and beyond the call of duty to assist their
>> customers,
>> and offer automatic renuel of domains. If you asked me in the words of Ray
>> McGeorge concerning nameregistrars.net, "They're a rotten, stinking,
>> outfit!!"
>>
>> The NFB of Tennessee URL still works but takes visitors to their old Web
>> site. We need to some how direct visitors to the new site. I'm copying
>> David
>> Andrews on this in the event he might be able to assist us with another
>> work-around so visitors will land on the NFB of Tennessee's new Web site
>> instead of the old one. If I can obtain a current URL where the new site
>> lives and if it's possible to "Redirect" site traffic to the new site this
>> would be another way to fix this problem while we continue to work on the
>> password issue. They have four more years of registration left on this
>> domain and would like to take advantage of it by having visitors directed
>> to
>> their new site. If anyone can help us break this log jam we'll be very
>> much
>> appreciative. Here's hoping someone can help us with this situation.
>>
>> Peter Donahue
>>
>>
>>
>> "Will you come and awake our lost land from its slumber
>> And her fetters we'll break, links that long are encumbered.
>> And the air will resound with hosannas to greet you
>> On the shore will be found gallant Irishmen to greet you."
>> Will You Come to the Bower
>> Traditional Irish Folk Song
>>
>>
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>
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