[Nfbc-info] Amazon access barriers

[Lauren Merryfield]

Hi,
I would like that info also. Every time they "upgrade" their system (which
is quite often) they've done something to ake it harder for us to read the
screens. 

Unrelated, I've found it much more difficult lately to shop on Amazon. They
don't just have free 2-day shipping now it is "free 2-day shipping with a
qualifying order of $35." For example. On several potential purchases, I
wasn't going to get my item until January. 

They're going to lose customers with tactics like that.
Thanks,
Lauren

Blessings in Jesus' name
1 Thessalonians 5:11 
11 Therefore encourage one another and build each other up, just as in fact
you are doing.  
Advice from my cats:meow when you feel like it!


-----Original Message-----
From: NFBC-Info <nfbc-info-bounces at nfbnet.org> On Behalf Of Lisa Irving via
NFBC-Info
Sent: Tuesday, November 27, 2018 8:39 PM
To: 'NFB of California List' <nfbc-info at nfbnet.org>
Cc: Peacefulwoman89 at cox.net
Subject: [Nfbc-info] Amazon access barriers

Hello All, 

 

 

I'm wondering if anyone is aware of any on-going conversations between the
NFB and Amazon concerning the removal of access barriers. 

 

I am an Amazon Prime member and I primarily rely on voiceover in conjunction
with my iPhone 7. I encountered a hand full of anomalies both last year and
this year. Last year I spoke to Amazon Leadership and they assured me they
wrote up a couple of tickets to address the glitches. However, despite
iPhone updates since last November, I encountered most of the same
challenges. This time I wrote a letter to Jeff Basso's team. 

 

Guess what? My "concerns" have been re routed back to the Accessibility Team
who may have received the "ticket" created on my behalf a year ago. After a
few back-and-forth correspondences with a letter writer for Basso's team, I
am not convinced anyone is going to fix buttons and label some graphics.
That brings me back to my initial pondering in this message, is the NFB
still in conversation with Amazon? If so, how would I go about sharing my
correspondence and experiences with NFB? 

 

Merry Christmas and Happy Holidays,

Lisa Irving-Pardini

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