[nfbcs] Outlook web ap

[Al Puzzuoli]

Hi Tracy,
Are they forcing you to only use the web app? There should be no 
functional reason that the desktop client won't work as well. You have 
very legitimate accessibility based arguments for asking them to make 
exceptions for the two of you. I would contend that as a screen reader 
user, is virtually impossible to be as efficient in a web app as it is 
with the desktop client. Marco Zehe  recently released an article which 
makes that very point. Ask your IT people to read this article if they 
can't understand why you're making the request for the desktop client:
http://is.gd/Lh7E64
--Al



   On 10/26/2012 8:18 AM, Tracy Carcione wrote:
> My husband and I work for the same company, and the company recently
> switched to use the Outlook web ap for email.  It has 2 modes:
> screen-reader friendly and not.  I tried the standard, not screen-reader
> version, and I found it pretty confusing, so I set both of us to the
> screen-reader version.
> Suddenly this week, we are having trouble, especially my husband.  He sees
> his messages, but he can't open the message to read it.  I logged into his
> account, and I couldn't open a message with Enter, left mouse, or the
> braille display cursor.  I had the Help Desk log into his account, and
> they couldn't open messages, either.  The Help Desk guy switched to
> standard mode, then back to screen reader, and that worked until my
> husband logged out for the day, but this morning it's back to not opening
> messages.
> I had the same problem one day, but I restarted my computer a couple times
> and it went away. That's not working for my husband.
> Does anyone have ideas?
> I think it must have something to do with the accessible ap, since the
> Help guy wasn't using Jaws at all, but still had a problem.
> TIA.
> Tracy
>
>
>
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