[nfbcs] JAWS Reporting Black on Black in Word

[Dr. Denise M Robinson]

I noticed the black on black issue with the last update of Jaws. Before it
read correctly


*Dr Denise M Robinson*

*Denise M Robinson, TVI, PhD*

Specialist-Technology/Blind Skills | Teacher of the Blind and Visually
Impaired
425-220-6935 | www.yourtechvision.com

“Helping the visually impaired see their world changed through technology”




On Sat, Jan 6, 2018 at 9:58 PM, Steve Jacobson via nfbcs <nfbcs at nfbnet.org>
wrote:

> Andy,
>
> The graphics adapters in both computers appear to be ATI Radians.  They may
> not necessarily be the same models, I'm not certain of that.  I assume you
> asked about adapters for a reason, though.  Has the black on black problem
> come up with Intel adapters?
>
> Best regards,
>
> Steve
>
> -----Original Message-----
> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Andy B. via
> nfbcs
> Sent: Saturday, January 06, 2018 1:36 PM
> To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
> Cc: sonfire11 at gmail.com
> Subject: Re: [nfbcs] JAWS Reporting Black on Black in Word
>
> Does the computer having the problem have an Intel HD graphics card
> installed?
>
>
> -----Original Message-----
> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of
> steve.jacobson---
> via nfbcs
> Sent: Saturday, January 6, 2018 2:06 PM
> To: nfbcs at nfbnet.org
> Cc: steve.jacobson at visi.com
> Subject: [nfbcs] JAWS Reporting Black on Black in Word
>
> Hi,
>
> Has anybody here had the issue of JAWS reporting that the color of text is
> Black on black when that is not the case in Word 2016?  Before writing to
> support, I thought I would ask here in case there was an obvious fix.  On
> one of my computers, JAWS is reporting the color of the font just fine.  On
> another computer, though, JAWS reports black on blak even though
> Window-Eyes
> is reporting black on white.  Strangely, NVDA reports "default color" on
> both computers whatever that means, even though NVDA reports specific
> colors
> in other cases.  There so many settings both in JAWS and in Word that it is
> still possible I have missed a key setting that might be affecting this.
> This is not a new problem, but I have a greater need to get it resolved
> just
> now.  I have tried changing many settings, but in particular, I've tried
> enabling and disabling the use of UIA in JAWS and I have tried disabling
> and
> enabling hardware graphics accelleration in word options, the two settings
> I
> thought most likely to matter.  No luck.
>
> Thanks for any ideas.
>
> Best regards,
>
> Steve Jacobson
>
>
>
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