[NFBCS] Help! I broke my laptop

[Kevin]

It doesn't sound like anything you did.  Sometimes the system has a 
hiccup as I call it and tries to recover from a bad crash and can't.  If 
you can't reboot properly and are getting these options your hard drive 
got messed up.  No, it isn't the registry.


On 6/19/2020 11:51 AM, Tracy Carcione via NFBCS wrote:
> Last night, my laptop started doing something mysterious, and Jaws shut off.
> Instead of being smart and starting Narrator, I held down the power button
> and did a hard shutoff.  Now it won't start.  The Dell logo comes up for a
> while, then it asks for my keyboard layout, then it offers troubleshooting.
> I have tried auto-repair, system restore, and image restore, but none of
> them work.  There are also options to uninstall updates, use a command
> prompt, and UEFI something.  I haven't tried them.
>
> I tried Googling different errors, but the results haven't been helpful.
> One result muttered darkly about a corrupt registry.
>
> I can try to find a tech, but things here are still pretty closed down, so
> it might not be easy.
>
> Any advice welcome.  Oh what a dope I am.
>
> Tracy
>
>   
>
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