[NFBCS] Webex and accessibility?

Wed Nov 18 03:31:42 UTC 2020

Hello Curtis, thanks so much for this useful information from Rutgers.

Best regards,
Liz

On Tue, Nov 17, 2020 at 10:01 AM Curtis Chong via NFBCS <nfbcs at nfbnet.org>
wrote:

> Greetings:
>
>
>
> Here in Colorado, our governor’s office of information technology did some
> investigation into Webex accessibility and passed along some very useful
> information to me. This is not to say that Webex is fully accessible—only
> that it is perhaps ore accessible than we might have thought.
>
>
>
> For example, here are the step by step instructions from the Rutgers
> University site (https://radr.rutgers.edu/resource/how-access-webex-jaws):
>
>
>
> ________________________________________
>
>
>
>
> How to Access WebEx with JAWS
>
>
> Joining the Meeting
>
>
> Below are the instructions on how to join your WebEx meeting. Please
> note:  first time users may experience WebEx trying to download an app. You
> can choose to download the app (and run it afterward) or you can navigate
> to the 'open in browser' link. Once WebEx loads you'll follow the steps
> below.
>
> 1.      You'll hear "Your full name edit, type in text." Type in your name
> and press tab
> 2.      You'll hear "Email edit, type in text". Type in your email address
> and press tab
> 3.      You'll hear "Next button, to activate press spacebar". Press
> Spacebar
> 4.      You'll hear "Webex.rutgers.edu <http://Webex.rutgers.edu>  wants
> to use your microphone use your camera", click tab and you'll hear "allow".
> Press space.
> 5.      You'll hear "frame, show me what's new". Press tab and you'll hear
> "skip". Press space bar
> 6.      You'll hear "join meeting button, to active press space bar". Your
> microphone and camera will be on by default. Press shift + tab to select
> the camera button and turn off the camera. Press shift +  tab again to
> select your microphone and turn off your audio. On the meeting button,
> Press the space bar to join the meeting.
>
>
> Using Webex Commands
>
>
> The following commands will help you navigate once you are in WebEx.
>
>
> Mute/Unmute yourself-
>
>
> Ctrl + M
>
>
> Using the Chat
>
>
> 1.      Open the command window by pressing Ctrl + Shift + Q. You may have
> to do this twice. You'll hear it say voice check (or not checked).
> 2.      Click tab until you hear "Chat not checked," then press the space
> bar to activate the chat window.
> 3.      Press F6 to navigate to the details pane
> 4.      Press Ctrl + Tab to go to the chat. You'll hear "Chat uncollapse,
> press space bar to collapse".
> 5.      Press tab to go to the select 'Message To; option. This is who you
> would like to send a message to. The default is to everyone.
> 6.      Press tab again to go to the edit box, this is where you can write
> your message. Click enter to send.
> 7.      Press tab again, and it will bring you to the chat box itself. Use
> your up and down buttons to navigate through the chatbox.
>
> **Troubleshooting tip: If JAWS decides to stop talking, or doesn't read
> the chatbox: Press INSERT + J, then Alt F4 to close JAWS. Then press your
> windows key, type in JAWS and press enter. JAWS will restart and then will
> work as intended.
>
>
>
> ________________________________________
>
>
>
> I would comment in passing that the procedure for shutting JAWS down is
> technically not correct. Experienced JAWS users know that the best way to
> shut JAWS down is to press INSERT+F4.☺
>
>
>
> One problem that users of Microsoft Outlook may experience with Webex
> meeting invitations is that the Notes field in the invitation or calendar
> event contains tables that are oftentimes difficult to read with a screen
> reader. To work around this problem, I sometimes have to copy the
> information to the clipboard and then paste it into Notepad for easier
> reading.
>
>
>
> I hope this is of some help.
>
>
>
> Cordially,
>
>
>
> Curtis Chong
>
>
>
>
>
>
>
> -----Original Message-----
> From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Steve Shelton via
> NFBCS
> Sent: Tuesday, November 17, 2020 8:39 AM
> To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
> Cc: Steve Shelton <stevesheltonokc at gmail.com>
> Subject: Re: [NFBCS] Webex and accessibility?
>
>
>
> WebEx is accessible as far as connecting to the meeting. When I used this
> on
>
> the job, the point of using WebEx was to share screens. This is not
>
> accessible since the information shared is only images.
>
>
>
> If we were reviewing documents in the meeting, I would often ask that the
>
> documents be sent to me before the meeting so I could follow along. You can
>
> also use JAWS convenient OCR to read the screen if the presenter is not
>
> doing a lot of scrolling.
>
>
>
> As far as calling the phone number, you would need to identify yourself
>
> because your name will not display as a participant. Many meetings I was on
>
> used the participant list to take roll.
>
>
>
> Hth
>
>
>
> SteveC
>
>
>
> -----Original Message-----
>
> From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Tracy Carcione via
> NFBCS
>
> Sent: Tuesday, November 17, 2020 8:53 AM
>
> To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
>
> Cc: Tracy Carcione <carcione at access.net>
>
> Subject: Re: [NFBCS] Webex and accessibility?
>
>
>
> Hi Elizabeth.
>
> No, it's usable, though I find Zoom easier.
>
> My main problems were with connecting to Webex.  I was really only
>
> successful connecting by computer audio, or calling the 415 number, though
>
> the phone dropped me occasionally.  Having Webex call me never worked well.
>
> If it's Cisco Webex you'll be using, Google Cisco Webex accessibility and
>
> you'll get a doc with some helpful info, though it didn't give me the basic
>
> connecting help I actually needed.
>
> Tracy
>
>
>
>
>
> -----Original Message-----
>
> From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Elizabeth
>
> Campbell via NFBCS
>
> Sent: Tuesday, November 17, 2020 9:45 AM
>
> To: NFB in Computer Science Mailing List
>
> Cc: Elizabeth Campbell
>
> Subject: [NFBCS] Webex and accessibility?
>
>
>
> Hello everyone,
>
>
>
> I have been asked to take part in a meeting via the Webex platform.
>
> I seem to recall that Webex is not accessible to blind users. Is this true?
>
> Thanks in advance for your help.
>
>
>
> --
>
> Elizabeth Campbell
>
> _______________________________________________
>
> NFBCS mailing list
>
> NFBCS at nfbnet.org
>
> http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org
>
> To unsubscribe, change your list options or get your account info for
> NFBCS:
>
> http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/carcione%40access.net
>
>
>
>
>
> _______________________________________________
>
> NFBCS mailing list
>
> NFBCS at nfbnet.org
>
> http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org
>
> To unsubscribe, change your list options or get your account info for
> NFBCS:
>
> http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/steve%40sbshelton.com
>
>
>
>
>
> _______________________________________________
>
> NFBCS mailing list
>
> NFBCS at nfbnet.org
>
> http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org
>
> To unsubscribe, change your list options or get your account info for
> NFBCS:
>
> http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/chong.curtis%40gmail.com
>
> _______________________________________________
> NFBCS mailing list
> NFBCS at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org
> To unsubscribe, change your list options or get your account info for
> NFBCS:
>
> http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/batescampbell%40gmail.com
>

-- 
Elizabeth Campbell