[NFBCS] Webex and accessibility?

[Brian Shell]

I only use PC so this may not apply but... on PC WebEx tends to get stuck on whatever mic you last used. So for example if I was using the built in mic and speakers and now want to switch to my USB headset, I have to manually select it in the audio options within WebEx.  I've had some success by setting WebEx to “use system default”. Then exit WebEx completely (exit from system tray), plug in whatever I want to use, let windows find it, and reopen WebEx. I’ve also had trouble getting it to work on sound cards that use ASIO drivers.

So you’re not alone in audio device quirks.

Brian

> On Nov 17, 2020, at 8:53 PM, Bevie via NFBCS <nfbcs at nfbnet.org> wrote:
> 
> Hi everyone,
> I still am not being able to get any sound on my Mac computer when going to WebEx for our classes.
> I have tried everything I know, and two sided people have tried everything they know.
> It works just great on my phone, so if I cannot figure out how to fix it, anyone have any ideas? Then I will just use my phone.
> Thank you
> 
> Bevie sent from my iPhone
> 
>> On Nov 17, 2020, at 10:24 AM, Curtis Chong via NFBCS <nfbcs at nfbnet.org> wrote:
>> Leslie:
>> In my experience, it is easier to participate in a Webex meeting using a
>> browser like Chrome as opposed to the Webex desktop app. Then, you can
>> search the page with JAWS to find the thing you are looking for.
>> Cordially,
>> Curtis Chong
>> -----Original Message-----
>> From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Leslie Fairall via NFBCS
>> Sent: Tuesday, November 17, 2020 10:49 AM
>> To: Curtis Chong via NFBCS <nfbcs at nfbnet.org>
>> Cc: Leslie Fairall <fairall at shellworld.net>
>> Subject: Re: [NFBCS] Webex and accessibility?
>> Thanks, Curtis. I've had trouble unmuting in Webex since I prefer to enter
>> my meetings muted (I think that's the safest way). I also have trouble
>> getting to the chat box. I've been able to chat with a specific person
>> such as my professor but haven't figured out how to chat publicly. The
>> presenters never give you an option to call in by phone, so I've never
>> been able to use it. Is three a number that you can use that method? I
>> know there is a number in San Francisco and Atlanta, but don't have either
>> one. I still like Skype for Business better, but it's being abandoned for
>> some reason.
>> --
>> Leslie Fairall
>> mailto:fairall at shellworld.net
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> 
> 
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