[NFBCS] Any advice on how to proceed with an ADA complaint against the NFL?

[Ryan Stevens]

Hello, CJ,

I don't have any advice on this, but I'm glad you brought it up. The NFL
fantasy app has also been for all intents and purposes inaccessible for a
few years now. Thankfully, the website is usable enough, although it has
some issues. I wanted to ask for NFB guidance for a while, but wasn't sure
whether NFBCS was the right venue. Perhaps this will start a groundswell and
the NFL can take accessibility seriously.

Thanks,
Ryan Stevens

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Christopher Chaltain via
NFBCS
Sent: Monday, September 20, 2021 9:34 PM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Christopher Chaltain <chaltain at outlook.com>
Subject: [NFBCS] Any advice on how to proceed with an ADA complaint against
the NFL?

I'm just wondering how this would work and if I'm just wasting my time, but
the NFL app on IOS just became completely unusable with the release of IOS
15. It's never been accessible, but I could always make it work in the past.
The audio/video feeds come up muted to start with, and in the past I could
use the volume keys to unmute the volume. This no longer works in IOS 15. I
reported this to Apple and the NFL during the IOS 15 beta with no response
from either company. I opened up a complaint with the DoJ, but I'm wondering
if it's worth looking for a lawyer. Obviously, I'd like to get my $100 back
from the NFL for my subscription to Game Pass, but I'm out of the seven day
free trial. I was able to live with the work around during the seven day
free trial, but that work around no longer works. The $100 isn't important,
but getting the NFL to take accessibility seriously is what I'm really
interested in.

--
Christopher (AKA CJ)
Chaltain at Outlook

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