[NFBCS] JAWS Use Virtual Ribbon Menus Keeps Saying Blank

[Sean McMahon]

Not a bad tutorial. I wish we would have been able to hear her jaws or NVDA, or narrator or whatever she was using while accessing the ribbons I find that using control and the arrow keys doesn’t usually reliably move between the groups as it should but then again, I’m talking from the perspective of a work computer, which is frequently out of date with regards to jaws version and office 365 version mashing up properly. There are some instances where are using the virtual ribbon works better. For example, last week I was in Microsoft project and I could not navigate to change the view of the project with the standard ribbon active. I also saw something once in a jaws training video that suggested you use the display ribbons dialogue I think it’s called and show all tabs and commands. It’s the display ribbon options button and it’s visible by use of the standard ribbons.
Sean



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From: NFBCS <nfbcs-bounces at nfbnet.org> on behalf of Andy B. via NFBCS <nfbcs at nfbnet.org>
Sent: Monday, July 24, 2023 5:01:59 PM
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Cc: sonfire11 at gmail.com <sonfire11 at gmail.com>
Subject: Re: [NFBCS] JAWS Use Virtual Ribbon Menus Keeps Saying Blank


They did it to modernize the user interface. From their point of view, the ribbon allows them to put more commands and features in the “menu”. I don’t really like it either, but we have to live with it now.



From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Nicole Torcolini via NFBCS
Sent: Monday, July 24, 2023 4:17 PM
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Cc: Nicole Torcolini <torcolini at comcast.net>
Subject: Re: [NFBCS] JAWS Use Virtual Ribbon Menus Keeps Saying Blank



            I respectfully disagree. There was nothing wrong with the old menu bar, and I don’t know why Microsoft completely did away with it. I understand that some people prefer the new fangled ribbon bar, both with and without the virtual ribbon, so people should be able to choose.

            BTW, if you want the old menu bar back in Windows Explorer, there is a program that can turn off the ribbon, but only for Explorer—not for Office.



Nicole



From: NFBCS <nfbcs-bounces at nfbnet.org<mailto:nfbcs-bounces at nfbnet.org>> On Behalf Of Curtis Chong via NFBCS
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Cc: Curtis Chong <chong.curtis at gmail.com<mailto:chong.curtis at gmail.com>>
Subject: Re: [NFBCS] JAWS Use Virtual Ribbon Menus Keeps Saying Blank



Hello:



I am in the camp which strongly recommends that people stop using the JAWS virtual ribbons and adopt the ribbons provided by Microsoft. There are numerous tutorials available to teach people how to get at the ribbon nonvisually. I just sent out an old audio from Blind Training which, in my opinion, pretty much gives you what you need to make the transition.



Pay particular attention to the Quick Access Toolbar, which has really saved me a lot of time.



Warm regards,



Curtis Chong



From: NFBCS <nfbcs-bounces at nfbnet.org<mailto:nfbcs-bounces at nfbnet.org>> On Behalf Of Steve Shelton via NFBCS
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Cc: Steve Shelton <stevesheltonokc at gmail.com<mailto:stevesheltonokc at gmail.com>>
Subject: Re: [NFBCS] JAWS Use Virtual Ribbon Menus Keeps Saying Blank



I had the same problem and called JAWS technical support. I was told  that an update from Microsoft likely broke the JAWS virtual menu feature.  Freedom Scientific will  work on a resolution for JAWS and push out a JAWS update at some point.



As a work around, I turned off the JAWS virtual menu option  and can now access ribbons again. I don’t plan to go back to the virtual menu even if the problem gets resolved.



Regards,




Steve

From: NFBCS <nfbcs-bounces at nfbnet.org<mailto:nfbcs-bounces at nfbnet.org>> On Behalf Of Nicole Torcolini via NFBCS
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Cc: Nicole Torcolini <torcolini at comcast.net<mailto:torcolini at comcast.net>>
Subject: [NFBCS] JAWS Use Virtual Ribbon Menus Keeps Saying Blank



            I think that I have Office 2021; I don’t know for sure because I cannot get to the Help menu in the different programs. I have the latest version of JAWS. I am running Windows 10 64 bit. I think that this happened after the latest JAWS update, but it could have been after an update to Windows, Office, etc. I turn on the “Use Virtual Ribbon Menus” option in the JAWS setting. Before, it worked fine. Now, if this is turned on, it just says blank. Sometimes, if I can manage to move into and back out of a submenu, it will start speaking the information, but most of the time it just says blank. Has anyone else had this problem?



Nicole


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