[NFBCS] Jaws and Outlook problem solved

[Curtis Chong]

Hello Tracy:

I’m very glad you got the problem fixed. I can see why I never experienced this. I never have the reading pane turned on.

Thank you also for including the article. I’m keeping this in my folder for valuable tech solutions.

Kind wishes,

Curtis Chong

On Jun 8, 2023, at 7:55 AM, Tracy Carcione via NFBCS <nfbcs at nfbnet.org> wrote:


I called FS and got a very knowledgeable tech person who fixed my problem of Jaws not automatically reading messages as I arrow down the list.
He’d actually read an article last week that had the solution.  I’m pasting the bit he sent me, in case it affects others.
 
Article snippet:
here is what I found and what to do to fix this:
1. Go to view/layout/reading pane, tab to options and press space or enter.
2. Tab to the check box labeled “Allow full screen reading in a portrait orientation.”
3. Chances are, if these options for reading pane (right, bottom, off) are unavailable, this checkbox is checked, so uncheck it and choose ok.
4. Go back into view/layout/reading pane, and you should now be able to turn it off.
 
Woo-hoo!
Tracy
 
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