[NFBCS] Certificate cannot be verified.

[carcione at access.net]

I did contact my provider, and I thought I sent their tech all the info he needed, but he said he couldn’t help me.

Tracy

 

 

From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Ryan Mann via NFBCS
Sent: Tuesday, May 2, 2023 8:52 AM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Ryan Mann <rmann0581 at gmail.com>
Subject: Re: [NFBCS] Certificate cannot be verified.

 

actually,  it seems like she needs to contact whoever provides her email. Either she doesn’t have the correct settings or her provider has an expired SSL certificate. 

Ryan Mann

Certified Assistive Technology Instructional Specialist

rmann0581 at gmail.com <mailto:rmann0581 at gmail.com> 

386-383-5175

 





On May 2, 2023, at 8:19 AM, Lewis Wood via NFBCS <nfbcs at nfbnet.org <mailto:nfbcs at nfbnet.org> > wrote:



Did you try calling Microsoft via the “Be My Eyes App”?

They have connected to my computer and resolved a many issues.

 

Lewis Wood

lewislwood at gmail.com <mailto:lewislwood at gmail.com> 

 

 

From: NFBCS <nfbcs-bounces at nfbnet.org <mailto:nfbcs-bounces at nfbnet.org> > On Behalf Of Tracy Carcione via NFBCS
Sent: Tuesday, May 2, 2023 7:00 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org <mailto:nfbcs at nfbnet.org> >
Cc: carcione at access.net <mailto:carcione at access.net> 
Subject: [NFBCS] Certificate cannot be verified.

 

I bought a copy of Office, including Outlook.  Everything is working fine, except every time I open my mail I get 2 of the same error and have to hit alt-y to continue. 

The message is:

The server you are connected to is using a security certificate that cannot be verified.

The target principal name is incorrect.

 

I tried asking my provider’s tech support, but they weren’t helpful.  The tech said my copy of Outlook might not be installed properly, but it’s working fine. 

I tried Google, but got instructions I don’t understand at all and seem to be for a provider and not a user. 

I tried installing the certificate, following the prompts, but that didn’t work, either. 

I could just keep hitting alt-y twice when I open my mail, but it also seems to be the thing that makes Jaws not automatically read the title and such as I arrow down through my list of messages, and that is rather annoying.  I have to make Jaws manually read each line. 

 

Does anyone know how I can make this problem go away?

Thanks.

Tracy

 

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