[NFBCS] Outlook Issues and Reinstalling Windows 10

[Curtis Chong]

Hello:

It is possible that the Outlook profile under which your email accounts are
established has been corrupted. As a test, create a new profile with one of
your email accounts, switch Outlook to that profile and see if the problem
reoccurs. I have encountered a few instances where Outlook classic users had
to create new profiles to solve issues like this.

I am also noticing that from time to time, Gmail accounts in particular
accessed with Outlook get hung up where you can see your email messages
online through a web browser but not in your Outlook inbox. After about a
day or so, this seems to clear up. Clearly, this last is something having to
do with the Google email serves.

Cordially,

Curtis Chong


-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Brian Buhrow via NFBCS
Sent: Friday, September 20, 2024 6:45 AM
To: NFB in Computer Science Mailing List <nfbcs at nfbnet.org>
Cc: Brian Buhrow <buhrow at nfbcal.org>
Subject: Re: [NFBCS] Outlook Issues and Reinstalling Windows 10

	hello Joe.  Have you noticed a pattern that triggers the issue?  For
example, it happens after I've been on for 20 minutes, or an hour.  Or, it
often happens after I send mail to a specific recipient or read mail from  a
specific  sender.
If, when it happens, if you look in your outbox, do you notice the first
message in the list of outgoing messages is often to the same recipient?

	If you mostly send mail to recipients in yor address book, or
contacts, I'm guessing that one of your contacts entries is corrupted in
such a way that it's crashing the mail handling
thread of Outlook.    With that in mind, you might try exporting your
contacts into a large
vcf, csv or ldif file, all nice human and machine readable forms which can
be examined with a text editor, and combing through them to see if you
notice any strange issues with any of the
entries.   Then, while you have the export, delete all the contacts from yor
contacts and
reimport them from the export you just made.  I'll remind you that before
you do this, it's important to understand what kind of import files Outlook
can read to create contacts, so you can export to the appropriate format.
I'm guessing Outlook can absolutely read .vcf files, which is why I suggest
it, but it may be able to read .csv or .ldif files as well.

	If the issue is with a corrupted message in one of your mail
folders, including your INBOX, that's a trickier issue, since there's more
data to work with.  that said, there are a number of command line tools
which can be used to check and repair the health of your locally stored mail
folders.  I suggest doing a few web searches to find tutorials on how to use
them, since this is where my knowledge ends.

Good luck and I hope this is helful.

-thanks
-Brian

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