[NFBF-Tampa] Fwd: fyi FW: HART Compliments and Concerns

tampa President nfbf.tampa at gmail.com
Mon Oct 9 19:00:37 UTC 2017


Greetings all,
Please see the below email regarding complements or complaints to Hart. Thanks

-- 
Miranda b. Kilby
Ph: (352)942-0417

Begin forwarded message:

> From: "Merry Schoch" <merrys at verizon.net>
> Date: October 9, 2017 at 9:05:07 AM EDT
> To: "'Miranda Kilby'" <mbkilby at gmail.com>
> Subject: fyi FW: HART Compliments and Concerns
> 
> Hi Miranda,
>  
> I asked if we could submit compliments and/or complaints via email instead of dealing with customer service.  Below is how to do it...
>  
> From: Kemly Jimenez Green [mailto:GreenK at gohart.org] 
> Sent: Sunday, October 08, 2017 5:53 AM
> To: Merry Schoch
> Subject: HART Compliments and Concerns
>  
> Good morning,
>  
> You can send compliments and concerns to customerservice at gohart.org. When doing so, please remember to add:
> ·         Your name, address, phone number
> ·         Incident location (cross streets)
> ·         Direction of Travel
> ·         Route number
> ·         Unit number if available
> ·         Operator name if available
> ·         Operator description if available or applicable
> ·         Day of incident
> ·         Time of incident
> ·         Description of event, basically what happened
>  
>  
> 
> 
> 
> Kemly Jimenez Green
> Manager of Customer Service & Paratransit
> HART
> 1201 East 7th Avenue
> Tampa, FL 33605
> Tel: (813) 384-6341
> FAX: (813) 384-6284
> GreenK at gohart.org
>  
> 
> 
>  
> Please note: Hillsborough Transit Authority (HART) is a public agency and all correspondence to or from this Agency is subject to disclosure under Florida's Public Records laws (Florida Statutes, Chapter 119).
> * Go Green! Please don't print this e-mail unless you really need to. Thanks!
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