[Nfbk] Attention Louisville TARC3 Customers

[slery]

Will we be able to schedule rides for convention next week? I wasn't
planning on staying at the hotel.

Cindy

-----Original Message-----
From: NFBK [mailto:nfbk-bounces at nfbnet.org] On Behalf Of Nickie Pearl via
NFBK
Sent: Wednesday, September 21, 2016 2:58 PM
To: Denise Franklin <kyfranks at yahoo.com>; NFB of Kentucky Internet Mailing
List <nfbk at nfbnet.org>
Cc: Nickie Pearl <njp at twc.com>
Subject: Re: [Nfbk] Attention Louisville TARC3 Customers

That's not good!  Anyone else have any TARC3 issues this week?  The Greater
Louisville chapter is trying to get a TARC3 representative to join us at our
October meeting to go over some the recent changes to the reservation
criteria.

Respectfully,
Nickie

-----Original Message-----
From: Denise Franklin
Sent: Wednesday, September 21, 2016 12:19 PM
To: NFB of Kentucky Internet Mailing List
Cc: Nickie Pearl
Subject: Re: [Nfbk] Attention Louisville TARC3 Customers

I just tried to schedule a ride for the weekend, and the call taker said
their computers were down and they were only scheduling for tomorrow.

Sent from my iPhone

> On Sep 20, 2016, at 6:15 PM, Nickie Pearl via NFBK <nfbk at nfbnet.org>
> wrote:
>
> Hello!
> I just wanted to pass along some info regarding TARC3.  Apparently, 
> TARC & First Transit have been doing some computer upgrades for the 
> past several days. Well, something went horribly wrong & a lot of 
> rides were dumped. If you have rides scheduled for this week, call & 
> double check that the ride is still in their system.
> I had an issue last evening & I have seen on Facebook others have had 
> the same issues & after calling the reservation line, getting the info 
> I shared above.
> Just double check your rides!
>
>
> Respectfully,
> Nickie Pearl
> 502-489-4457
> njp at twc.com
>
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