[nfbmi-talk] job for blind i t folks?

[joe harcz Comcast]

Now here is a potential job for "geeks who are blind". We've got some it specialists out there so I thought I'd put this job out there.

Joe
System Administrator/Business Analyst

Peckham Grand Rapids, MI 10/23/2014

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Job Description

 

Primary responsibility will be to administer and maintain a BMC Remedy IT Service Management Suite.  Additional responsibilities will include gathering

and documenting of business and technical requirements, managing new application development items through the change management process, and extracting

data from Microsoft SQL databases through the construct and operation of SQL queries.

 

DUTIES AND RESPONSIBILITIES include the following:

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1. Ensure the Remedy applications are properly patched and on the most current versions

2. Monitor and manage the ancillary applications, processes, services, and accounts that support the Remedy Incident Management servers, back-end databases,

and web servers

3. Provide support for Remedy testing and system upgrades as appropriate

4. Provide end-user support and assist with troubleshooting issues

5. Manage Remedy user accounts and process access requests

6. Provide Remedy reporting support

7. Provide support for creating security documentation and assisting in security reviews

8. Review trends, tickets, change requests and problems

9. Provide relevant information from the Remedy database to management for analysis

10. Develop specific Remedy workflow features to satisfy end user needs based on interviews with users of the system. Responsibilities may involve making

adaptations to Remedy and/or other Business Services systems/applications and participating in the planning for (and the acquisition of) future Remedy

and related systems.

11. Gather technical and business requirements form the business community and clearly document them

12. Perform extraction of data from Microsoft SQL databases through the construct and operation of SQL queries

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13.   Maintain a safe and clean work environment involving routine departmental maintenance, cleaning and organizing of technical work areas and property

       CLEANING: Technical work areas, storage room, labeling, and other duties.

       ORGANIZING: Labeling all equipment/property, logically straightening and

                                  storing items safely and securely, inventorying supplies,

&nbs

 

Job Requirements

 

Must have access to reliable transportation.

 

SECURITY CLEARANCE

 

Many of the positions through the Business Services Division require a security clearance.  Thus, the candidate/employee must pass and maintain appropriate

security and background checks as required for each area and/or contact.  The extent of the security and background check may vary by position. Employment

may also be contingent upon successful security and background checks and may be run on an ad hoc basis. Required security and clearance checks will be

completed at no financial cost to the candidate.

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To determine if you are a potential candidate for this position a review of the following may apply:

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• A criminal background/history inquiry

• Employment verification

• Drug screening

• Credit history

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The following may impact your ability to gain the required authorization:

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• Poor credit, bankruptcy in the past 2-3 years and/or delinquent payments

• Previous termination from previous employment that involves theft or other negligent actions on your part

• Drug or alcohol use

• Failure to be honest when responding to the required Federal Security Clearance questions

• Clearance investigations can/will go back as far as 7 years or more.

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QUALIFICATIONS

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The physical demands of this position

may be reasonably accommodated for individuals with disabilities on a case by case basis.

 

EDUCATION and/or EXPERIENCE

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• Bachelor’s degree or equivalent combination of education and experience

• Bachelor’s degree in computer science, management information systems, or related field preferred

• Experience working with database administration

• Experience working with help desk trouble ticketing systems

• Experience with help desk operations highly desirable

• Experience working with complex system implementations and organizational processes

• Excellent%

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Job Snapshot

Employment Type Full-Time

Job Type Information Technology

Education 4 Year Degree

Experience 2 to greater than 15 years

Manages Others No

Industry Not for Profit - Charitable, Government - Civil Service

Required Travel Not Specified

Job ID 1635

Apply Now

 

Company Overview

Peckham

Peckham

Peckham, Inc., a nonprofit community vocational rehabilitation organization, is a unique business and human services agency that values quality, diversity

and performance.Our mission is to provide a wide range of opportunities to maximize human ...

Learn More

 

Contact Information

3777 Sparks Dr Se

Grand Rapids, MI Molly McDonald

 

 

http://www.careerbuilder.com/jobseeker/jobs/jobdetails.aspx?job_did=JHQ43R621XWNQT498D8&showNewJDP=yes&IPath=JEB