[NFBMT] Cardtronics: Some Thoughts

[Bruce&Joy Breslauer]

Here is an email exchange I had with Valerie Yingling about being a Cardtronics tester.

 

Sent: Wednesday, August 09, 2017 2:45 PM 

Subject: Cardtronics: Some Thoughts

 

Hi, Valerie.

 

This is Joy Breslauer, President, NFB of Montana.

 

I may find some people in my affiliate who know Braille and can hear speech, but have never used an ATM because they assume they’re not accessible or just have never had the chance to use one.  I don’t think they’re very difficult to use, but I can tell you that my own experience with using them is limited.  That won’t stop me from wanting to be a tester, but it might stop some.

 

One more thing I thought of:  Usually ATMs charge you a fee to use them if it’s not affiliated with your bank or credit union or wherever you have your money.  Would the test be valid if the person stops the transaction then and says no to the fee and doesn’t continue to withdrawing the least amount of money possible, which in my experience is usually twenty dollars?    

 

Thanks.  Joy 

 

From: Yingling, Valerie  

Sent: Wednesday, August 09, 2017 3:11 PM

To: State President, Montana 

Subject: Cardtronics: Some Thoughts

 

Hi Joy,

 

Thank you for your emails. I’ve learned that a tester will need to remove cash from an ATM to fully test the voice guidance feature. We need to know if voice guidance instructs the user to remove his or her money from the ATM. This may mean that the tester incurs a service charge. 

Valerie

 

Sent: Wednesday, August 09, 2017 4:27 PM

Subject: RE: Cardtronics: Some Thoughts

 

Thanks.  I just want to make sure that testers know what to expect before they take this on.  So far, I have the possibility of two testers, and I hope to have more.  I’ll keep you posted.  Joy  

 

Joy Breslauer, President

National Federation of the Blind of Montana 

Web Site: http://www.nfbofmt.org <http://www.nfbofmt.org/> 

 

Live the life you want

 

The National Federation of the Blind knows that blindness is not the characteristic that defines you or your future. Every day we raise the expectations of blind people, because low expectations create obstacles between blind people and our dreams. You can live the life you want; blindness is not what holds you back.