[NFBMT] Delta Airlines: Flying with service Animals and Emotional support animals

[d m gina]

It is interesting to read this,
my dog needs her rabies up to date tag.
I am told I have to wait until September when it is due.

I shared that I would have problems with air lines if I am not up to 
date on her behalf.
They told me I still had to wait until September, or at least two months ahead.
now I have the three year license where I always got both at the same time.
Also those with smart phones, you can have a copy of the license and 
the rabies tag on the phone.
A picture can be taken of both and put on the phone.
Then you don't have to carry paper work.
Just some thoughts.
You show this if asked and they can read it all.


Original message:
>> From their web site.  Joy



> Service and Support Animals

> When flying on Delta, we welcome service and support animals in the aircraft
> cabin. When traveling with a service or support animal, we're here to work
> with you to make sure your travel day runs smoothly.



> THE DIFFERENCE BETWEEN TRAINED SERVICE ANIMALS AND EMOTIONAL SUPPORT OR
> PSYCHIATRIC SERVICE ANIMALS

> We know that both types of animals provide invaluable services and we welcome
> both on our flights. To travel with an emotional support or psychiatric
> service animal, passengers must upload the required documentation at least 48
> hours before a flight. For questions, call 404-209-3434.  Advanced notice is
> encouraged but not required for customers traveling with trained service
> animals.



> Please be advised that our service and support animal policy is changing.
> Effective July 10, 2018, each customer will be limited to one emotional
> support animal. Additionally, we are no longer accepting pit bull type dogs
> as service or support animals.



> TRAINED SERVICE ANIMALS

> Trained service animals receive training to assist those with visual
> impairment, deafness or hard of hearing, diabetes, seizures, mobility
> limitations or other needs.

> To travel with a trained service animal, we request that passengers:



> Travel with the animal's Veterinary Health Form or Immunization Record on
> your person

> While not required, we request passengers fill out the  Trained Service
> Animal PDF

> Upload it to My Trips through the Accessibility Service Request Form



> EMOTIONAL SUPPORT / PSYCHIATRIC SERVICE ANIMALS

> Emotional support animals assist those with emotional, psychiatric, cognitive
> or psychological disabilities.

> To travel with an emotional support or psychiatric service animal, passengers
> must:



> Download and fill out the required Emotional Support Animal PDF

> Upload it to My Trips through the Accessibility Service Request Form

> Keep completed paperwork with you while traveling



> Any animal other than a dog or cat will be evaluated on case-by-case basis.
> Service and support animals must remain with the passenger at all times;
> unaccompanied animals are not permitted in the cabin.



> Flying with a Trained Service or Emotional Support Animal

> On Delta flights, service and support animals are expected to be seated in
> the floor space below a passenger's seat or seated in a passenger's lap.
> Service and support animals and their associated items travel for free. The
> size of the animal must not exceed the "footprint" of the passenger's seat.

> Items include a kennel, blanket, toy, food or similar item



> Passengers traveling with emotional support or psychiatric service animals
> must complete the required paperwork and customers traveling with a trained
> service animal are encouraged to submit it at least 48 hours before a flight



> Review Complete Service or Support Animal Guidelines

> If you're traveling with a service or support animal, you should select a
> seat that offers space for your animal. Service and support animals must be
> seated in the floor space below a seat, or in a passenger's lap.  No animals
> are allowed to occupy seats that are designed for passengers or to eat off
> tray tables.  Delta will no longer be accepting ESANs on flights longer than
> 8 hours.



> Please understand that with larger service animals or passengers with
> multiple service animals, we may need to re-accommodate you if the animal
> encroaches on other passengers or extends into aisles, which would be a
> violation of FAA regulations.



> If you would like additional time to board the aircraft, pre-boarding is
> available to accommodate you during the boarding process.  Please be sure to
> arrive at the gate with enough time to make arrangements with the gate agents
> prior to departure.



> It is important to remember that some locations such as Hawaii, U.K. and
> other island nations have additional requirements, quarantine laws may not
> permit the entry or transit of animals. Contact us at 404-209-3434 or visit
> the local government's consulate to learn the requirements for any transit
> points as well as for your final destination.



> Animals Not Permitted

> We do not permit the following as service or support animals, as these
> animals pose safety and/or public health concerns.  If you have additional
> questions, please contact the accessibility assistance line at 404-209-3434.

> Hedgehogs

> Ferrets

> Insects

> Rodents

> Snakes

> Spiders

> Sugar gliders

> Reptiles

> Amphibians

> Goats

> Non-household birds (farm poultry, waterfowl, game bird, & birds of prey)

> Animals improperly cleaned and/or with a foul odor

> Animals with tusks, horns or hooves



> NOTE: If you encounter any issues with your service animal while at the
> airport or on board, please ask to speak to a Complaint Resolution Official
> (CRO). These trained Delta representatives are ready to assist passengers
> with accessibility needs and protect your rights when you travel by air.



> Service or Support Animal Documentation

> For the safety and health of everyone, we require documentation customers
> traveling with an emotional support animals in an aircraft cabin. To submit
> documentation, please download the PDF and upload it through the
> Accessibility Service Request form located in My Trips at least 48 hours
> before a flight.



> Trained Service Animals

> We recommend all customers traveling with a trained service animal carry the
> animal's current veterinary health form. Delta reserves the right to review
> those documents at any time.  Customers may download the form and upload
> through the Accessibility Service Request form located in My Trips.  You may
> submit a copy of vaccination records in lieu of the Veterinary Health Form as
> long as the vaccination dates and veterinary office information are included.
> For assistance with this form, please call our accessibility assistance line
> at 404-209-3434.  In some cases, customers may be asked to show the animal's
> Veterinary Health Form and/or an immunization record or other proof of
> vaccination (current within one year of the travel date).



> Emotional Support & Psychiatric Service Animals

> Submit the Emotional Support and Psychiatric Service Animal documentation at
> least 48 hours before your flight. Currently, we require documentation that
> is no more than a year old (prior to the first flight in the itinerary) from
> a certified mental health professional indicating need for an emotional
> support animal, plus certification of the animal's health including rabies
> and DRB shot verification. Documentation can be provided with a digital copy,
> and a professional license number is recommended, but not required. Download
> the required documentation and upload it through the Accessibility Service
> Request Form located in My Trips.



> Inappropriate Service or Support Animal Behavior

> We know that service and support animals are highly-trained working animals.
> We will only refuse transportation of the animal if it engages in disruptive
> behavior such as:



> Growling

> Jumping on passengers

> Relieving themselves in the gate area or cabin

> Barking excessively, not in response to a handler's need or distress

> Eating off seatback tray tables



> Service and Support Animal Frequently Asked Questions

> What if I have a service or support animal in training?

> In most circumstances, a service or support animal in training does not meet
> qualifications for a trained animal and cannot ride in cabin. Two exceptions
> are as follows:

> The service or support animal in training is traveling with a professional
> trainer en route to the owner

> The animal in training is already a trained service or support animal, and is
> traveling with a certified trainer for additional training



> Are there animal relief areas at all airports?

> Yes, all airports in the United States are required to provide a designated
> animal relief area. Although Delta Air Lines is not responsible for providing
> care, food or supervision to the areas, we can assist with identifying the
> location of an animal relief area and escorting a passenger to the area,
> including through security if necessary.



> Can I enter Delta Sky Club with a service or support animal?

> The Delta Sky Club policy for service and support animals is the same as the
> policy for these animals on a Delta aircraft.



> What if I have multiple service or support animals?

> Delta accepts passengers traveling with multiple service animals.  However,
> only one emotional support animal is allowed per passenger.   The need for
> multiple animals will be assessed. It is the passenger's responsibility to
> ensure that they have adequate space to accommodate multiple animals. Though
> it is not required, extra seats may need to be purchased to provide enough
> floor space to accommodate the extra animals. Animals do not sit in seats,
> they must be placed on the floor in the foot space of the passenger. All
> animals must behave appropriately and documentation for emotional
> support/psychiatric service animals must reflect the need for the additional
> animals. Animals must be of a size to not exceed the "footprint" of the seat.



> Where should my service or support animal sit?

> A service or support animal or animals may be placed at the feet of the
> passenger at any bulkhead seat or in any other seat as long as no part of the
> animal extends into the aisle. Animals must be of a size to not exceed the
> "footprint" of the seat.



> The animal or animals may not extend into the foot space of another passenger
> who does not wish to share foot space with a service or support animal.



> Service and support animals may ride in the passenger's lap for all phases of
> the flight, including ground movement, take off, and landing, provided the
> trained animal is no larger than a lap held child (under 2 years of age).



> The animal must remain with the passenger at all times.



> The animal cannot occupy a seat.



> If no single seat will accommodate both animal and passenger without causing
> an obstruction, the passenger may check the service or support animal as
> baggage, at no charge, or purchase an additional ticket for the animal,
> allowing the animal to occupy that space on the floor. The passenger can buy
> a second ticket at the same rate as the original ticket.



> There is no guarantee of additional space beyond 1 seat per ticket.



> Passengers with trained service or support animals are permitted to occupy
> flat-bed seats but may require assistance from the flight attendant.



> What if my service or support animal is a member of the National Service
> Animal Registry (NSAR)?

> Delta Air Lines policies and procedures still apply to passengers with
> memberships in the NSAR or similar entity. Review the policies and procedures
> or call our accessibility assistance line at 404-209-3434.



> Are there any travel advisories for service or support animals in the United
> States?

> Travel fees

> There is no charge to transport service or support animals or their assistive
> devices, whether they are transported in the cabin or in the hold as checked
> baggage, or an oversized animal in cargo. An animal's kennel (whether empty
> or occupied) is considered an assistive device and does not incur baggage
> fee.



> Baggage

> Service or support animals do not count toward a passenger's carry-on
> allotment.



> Joy Breslauer, First Vice President

> National Federation of the Blind of Montana

> Web Site: http://www.nfbofmt.org <http://www.nfbofmt.org/>



> Live the life you want



> The National Federation of the Blind is a community of members and friends
> who believe in the hopes and dreams of the nation's blind. Every day we work
> together to help blind people live the lives they want.



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--Dar
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