[NFBNJ] The Easiest Place to Start - NJ 2-1-1

[joe ruffalo]

Greetings to all!
Please share with others on your distribution list.
received from Pamela Gaston, NJ CBVI.

We care. We share. We grow. We make a difference
Joe Ruffalo, President 
National Federation of the Blind of New Jersey 
973 743 0075
nfbnj1 at verizon.net
www.nfbnj.org
Your old car keys can be keys to literacy for the blind.
Donate your unwanted vehicle to us by clicking 
www.carshelpingtheblind.org 
or call 855 659 9314

Subject: The Easiest Place to Start - NJ 2-1-1

NJ 2-1-1 can help you find solutions to personal needs by informing you of resources in your community like day care facilities, shelters, affordable housing units, social services, employment training programs, senior services, medical insurance, and more. Learn about our resource database, call center and website.

2-1-1 is a universally respected and growing national model. Today there are over 285 million Americans covering all 50 states plus Washington DC and Puerto Rico who have access to community resources by dialing 2-1-1.

With every passing year, new partnerships are made between NJ 2-1-1 and government and community organizations.  These partnerships establish clear pathways for people to follow when help is needed. In celebration of national 2-1-1 Day, we celebrate how 2-1-1 makes help happen in New Jersey. With a solid infrastructure our phone number (211) is operational statewide by landline, cell phone and Internet.

 

In 2016 NJ 2-1-1 connected 363,627 people with services they might otherwise have missed. NJ 2-1-1 community resource specialists answered 155,737 calls for assistance. Another 5,835 calls were forwarded directly to state hotlines. Our website received 202,055 visitors.

In our state the 2-1-1 system is managed by the NJ 2-1-1 Partnership, a subsidiary of the United Ways of New Jersey which, in 2002, was designated by the Board of Public Utilities as sole administrator. The United Ways of New Jersey work to improve lives by mobilizing the caring power of communities. By affording the leadership to make 2-1-1 available to New Jersey residents, they are making an impact on lives every day.

Repeatedly, 2-1-1 demonstrates its value during times of crisis. Our staff works closely with government officials, voluntary organizations throughout the state, and 2-1-1 centers in other areas. In times of disaster, NJ 2-1-1 plays a critical role in bringing information to the people most affected by the event and relaying the needs of callers back to government officials and first responders who are in a position to help.

Concurrently, 2-1-1 leads to government efficiencies and is an effective management tool. Our centralized system and knowledgeable, compassionate staff make finding established resources in our state easier for individuals, helping professionals, and government employees. Additionally, our call staff keeps track of the needs our callers communicate. By doing so, the system generates real time data on requests, complaints, and services. Over time, 2-1-1 data will improve the quality of programs and services by making it possible to harvest essential information on resource allocation and use it for policy decision-making and budgeting.

NJ 2-1-1 Partnership | NJ 2-1-1 | PO Box 346 | East Hanover | NJ | 07936

 



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