[NFBNJ] Important Notice: Issue with Renewing Membership Forms

[Annemarie Cooke]

Hi Brian, I  tried getting in using our TD credentials and they didn't
work. Need to see whether thet added replacement value of our storage unit
contents of $10-15k
Help me out here, pls.
Thanks,
Annemarie Cooke









On Thu, Dec 11, 2025 at 2:00 PM Brian Mackey via NFBNJ <nfbnj at nfbnet.org>
wrote:

> Dear NFB of NJ Members,
>
>
>
> I hope you are all doing well. I am writing to inform you of a problem
> that was recently identified with the newly launched membership renewal
> forms—whether you are renewing with one of our chapters or as an *affiliate
> member*.
>
>
>
> Due to an unexpected system error, when members selected PayPal or a
> credit/debit card as the payment method, the system processed *test
> transactions* rather than *live payment transactions*. This meant that
> payments were not actually completed, even though the form appeared to
> accept them. We understand how this could have caused confusion and may
> have led some members to believe their renewal was successfully submitted.
>
>
>
> The issue began *sometime after 11:00 a.m. yesterday, December 10, 2025*,
> and was not detected until *around 11:00 a.m. today, December 11, 2025*. *Corrective
> work began shortly after the problem was identified*, and I am pleased to
> report that *all membership renewal forms were fully corrected as of 1:00
> p.m. today*.
>
>
>
> *Action Required*
>
>
>
> Anyone who submitted a renewal form *between 11:00 a.m. yesterday
> (12/10/25) and 11:00 a.m. today (12/11/25)* and selected *PayPal* or *Credit/Debit
> Card* must *resubmit the form* and then complete your payment when
> redirected to PayPal. This step is necessary to ensure that your renewal
> information and payment are properly recorded.
>
>
>
> *Instructions for Credit/Debit Card Payments*
>
>
>
> Since *not everyone has a PayPal account*, please note that creating one
> is not required. When you are redirected to PayPal:
>
>    1. Select the link or button labeled *“Pay using a credit or debit
>    card.”*
>    2. You will be taken to a secure checkout page where you can enter
>    your card information without logging in to PayPal.
>
>
>
> *Important Note About Payment Verification*
>
>
>
> Your dues payment will *not* be considered complete until you verify that
> the transaction has successfully processed. Please confirm that the payment
> appears in your official financial records, such as your bank statement,
> checking account history, PayPal account activity, or credit card
> statement. If the payment does not appear in one of these records, the
> transaction did not complete.
>
>
>
> We sincerely *apologize for the inconvenience* and any disruption this
> issue may have caused. Your patience while we resolved this matter is
> greatly appreciated.
>
>
>
> Sincerely,
>
>
>
>
> *Brian A. Mackey*
> Brian A. Mackey
> President, National Federation of the Blind of PA Greater Berks Chapter
> Web Coordinator, National Federation of the Blind Multiple State Affiliates
> Member, NFB Committee on Federation Web Coordination
> Board Member & Web Coordinator, Middle Atlantic Blind Golf Association
> Treasurer, Berks County Rotaract
> 609-680-8488
> Bmackey88 at gmail.com
>
> “We Care! We Share! We Grow! We Make A Difference!”
>       *-Joseph Ruffalo, Jr. (July 6, 1949 – May 3, 2022)*
>
>
>
>
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