[NFBP-Talk] Fwd: [blind-philly-comp] Employment Opportunity: Adaptive Technology Technical Support: Inglis; Philadelphia, PA

[Jan Lattuca]

---------- Forwarded message ----------
From: David Goldfield <dgoldfield1211 at gmail.com>
Date: Sun, 15 Jul 2018 01:00:08 -0400
Subject: [blind-philly-comp] Employment Opportunity: Adaptive
Technology Technical Support: Inglis; Philadelphia, PA
To: "blind-philly-comp at freelists.org" <blind-philly-comp at freelists.org>

Job description
Adapted Technology (AT) Tech Support
Inglis enables people with disabilities - and those who care for them -
to achieve their goals and live life to the fullest.
It is essential that all duties are performed with the highest level of
integrity, while supporting Inglis Values and Standards of Excellence,
ensuring the achievement of competencies and compliance with regulatory
agencies.
The AT Tech Support Role Is Responsible To
• Provide timely in-room technology support for Inglis House (IH)
residents personal devices
• Assist and educate the residents/consumers to safeguard the security
of their technologies and the data contained within per HIPAA
requirements; works to provide IH residents and community consumers with
information necessary to be safe on-line.
• Support the AT Technology Specialist with IH therapy collaborations
for residents
• Provide ongoing assessment and maintenance of technologies utilized in
the AT program and maintain a working knowledge of these technologies
• Support both Adapted Technology Therapists (Inglis House and
Community) to provide technology support and/or training
• Support the development of 3D printed solutions
• Learn new technologies and provide training and support to appropriate
staff
• Research and document existing and new technologies for use by Inglis
House residents and community consumers
• Some travel and weekend coverage is required
Education & Experience
This position requires a minimum of a High School Diploma or equivalent.
Candidate Must Have 1-3 Years Of Experience In The Following Areas
Listed Below
No certification is required. An Adaptive/Assistive Technology
Professional certification or technical degree in computer systems
preferred.
• Background in a prior tech support role is a plus; healthcare setting
preferred
• Extensive PC and Internet skills - must have extremely varied computer
(hardware & software) experience including using search engines and
navigating multiple sites to perform information gathering/research
• Familiar with iPad, electronic book-readers, and tablets
• Working knowledge of adapted/assistive technologies is a plus
Role Specific Competencies
Customer Service and Consultancy Skills - Listens actively and asks
appropriate questions to accurately understand the resident’s needs.
Able to convey technical information to consumers and promote
understanding of relevant issues. Understands the resident/consumer’s
needs, role, and resource limitations to develop effective and
appropriate solutions to problems. Negotiates time and priorities with
resident/consumers to achieve problem resolution. Looks for
opportunities to develop constructive working relationships with AT
team, Inglis staff and leadership, characterized by a high level of
professionalism, acceptance, cooperation, and mutual respect.
Continually seeks to improve consumer service, perception, and satisfaction.
Adapted Technology Knowledge and Solution Development - Continually
seeks to update and enhance knowledge and skills around evolving adapted
and assistive technologies. Is self-directed in learning and takes
advantage of training opportunities to raise the level of their own
skill and competencies. Able to evaluate adapted tech functionality and
recommend or make changes to improve resident/consumer satisfaction.
Uses understanding of adapted technology to translate business needs
into customer solutions. Understands impact of new adapted technologies
on current systems. Integrates knowledge and skills from a range of
technologies and devises or modifies to solve moderate to complex
problems. Carries out testing of new configurations. Researches
appropriate new adapted technologies.
Active Collaboration - Builds partnerships and works collaboratively
with residents/consumers and others across the organization to achieve
shared objectives. Represents own interests while being fair to others
and their areas. Partners with others to get work done. Credits others
for their contribution and accomplishments. Gains trust and support of
others. Serves as a key resource to other AT team members in solving
problems related to the assigned work.
Effective Written and Verbal Communication Skills - Demonstrates an
ability to speak well and represent Inglis and the AT department in a
professional manner. Conveys ideas and facts using language the audience
will best understand. Asks questions in ways that enhance the clarity,
quality, and reliability of information.
Teamwork - Creates a positive and motivating working environment.
Promotes cooperation and commitment within a team to achieve goals and
deliverables. Value’s other team member’s contributions and time. Takes
personal responsibility for the quality and timeliness of work. Adheres
to the department policies, schedules, and procedures. Demonstrates the
Inglis code of conduct and LIST ONE values.
About Inglis…
Inglis' Mission is to enable people with disabilities — and those who
care for them — to achieve their goals and live life to the fullest
Inglis House is a specialized, skilled nursing, long-term care community
based in Philadelphia, PA. Founded in 1877, Inglis is a Person-Centered
Care community specializing in services to non-geriatric adults with
severe neurodegenerative physical disabilities resulting in paraplegia
and quadriplegia. Inglis’ Person-Centered Care vision is to strive every
day to create a homelike environment where residents and staff work
together with autonomy and a deep sense of community. The 252 residents
— all wheelchair users — range in age from 20 to 90 (average age 54) and
their primary diagnoses a range of neurological and musculoskeletal
disorders such as multiple sclerosis (fully 43% of the current Inglis
House population), cerebral palsy, and spinal cord injury. Along with
providing medical and personal care, a key aspect of the mission of
serving younger adults is recognizing they typically have a wider range
of needs than a geriatric nursing home resident. Younger adults, whether
congenitally disabled or disabled later in life, struggle to achieve
goals that give a sense of autonomy, mastery and creativity. Inglis
House provides a range of medical, personal and enrichment services that
enable residents to live life to the fullest. Inglis House is recognized
as a “Center of Excellence in Long-term Care” by the National Multiple
Sclerosis Society for its excellent clinical care and quality of life
programs for people with physical disabilities — one of only 10
organizations in the country to receive this important designation.
Inglis is one of eight residential facilities throughout the United
States that offers such highly specialized, long-term care for people
with physical disabilities. Inglis Community Based Services supports
more than 800 people living independently in the community through
resources including: accessible housing, care management (helping people
navigate the health care system), a day program, Adapted Technology
training and community employment. Inglis is the largest provider of
affordable accessible housing in the Greater Philadelphia region with
more than 300 accessible, affordable apartment homes for people with
disabilities, including 80 new units just opened at Inglis Gardens at
Belmont Pennypack Crossing, developed with Conifer, opening this summer
in the Northeast as our next housing site with more in development.
Inglis welcomes great people without regard to disability, race,
religion, age, gender, sexual orientation, national origin, military
service, marital status, or any other characteristics, as protected by
law. We encourage all Protected Veterans and the long-term unemployed to
apply. Please send resume to Inglis, Attn: Daniell White, Human
Resources, 2600 Belmont Avenue, Philadelphia, PA 19131 or via email to

Daniell. White at inglis.org

EOE, M/F/D/V
Founded nearly a century and a half ago, Inglis' mission is to enable
people with disabilities to achieve their goals and live life to the
fullest.
Inglis House is a specialty nursing care facility providing long-term,
residential care for 252 adults with physical disabilities, including
multiple sclerosis, cerebral palsy, spinal cord injury and stroke, among
others. Residents receive rehabilitative medical and nursing care;
physical, occupational and speech therapies; and a selection of more
than 10 social enrichment and therapeutic recreation programs every day
Seniority Level
Entry level
Industry
Nonprofit Organization Management,  Health, Wellness and Fitness,
Hospital & Health Care
Employment Type
Full-time
Job Functions
Information Technology
https://www.linkedin.com/jobs/view/763169539/?trk=d_flagship3_search_srp_top

-- 
David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com