[Nfbsf] BART Customer Service response

[Kit Lau]

I wonder, did anybody go to Richmond and see the uper   gate? Sometime this weekend, I am going to go to the Richmond station and tried it out. I have a guy dog.
My name is Kit Lau

Sent from my iPhone

> On Jun 14, 2019, at 10:20 AM, Lisa M. Irving via NFBSF <nfbsf at nfbnet.org> wrote:
> 
> Here's the response I received after I filed a concern with BART Customer
> Service about the new gates being installed to prevent fare evaders. 
> 
> 
> 
> From,
> 
> Lisa Irving 
> 
> 
> 
> Thank you for your feedback.
> 
> 
> 
> As part of our efforts to prevent fare evasion, BART modified the ADA fare
> gate at Richmond Station on Monday by adding upper flaps to deter jumpers.
> 
> 
> 
> This stacked fare gate is a prototype designed with a safety engineer, and
> we are monitoring it closely.
> 
> 
> 
> There have been no issues nor injuries reported due to the addition of the
> upper flaps.
> 
> 
> 
> In response to concerns, BART has positioned BART staff at the fare gate to
> show people how it works and to answer questions.
> 
> 
> 
> Regards,
> 
> 
> 
> BART Customer Services
> 
> _______________________________________________
> NFBSF mailing list
> NFBSF at nfbnet.org
> http://nfbnet.org/mailman/listinfo/nfbsf_nfbnet.org
> To unsubscribe, change your list options or get your account info for NFBSF:
> http://nfbnet.org/mailman/options/nfbsf_nfbnet.org/alau106%40gmail.com