[NJTechDiv] Looking for some advice

Jane Degenshein jdegen16 at comcast.net
Wed Oct 30 14:23:23 UTC 2019


That may very well be
Here is that number 1 800 936 3900
Let us know how you make out


From: NFBNJ Webmaster via NJTechDiv
Sent: Wednesday, October 30, 2019 10:20 AM
To: 'New Jersey Technology Division List'
Cc: NFBNJ Webmaster
Subject: Re: [NJTechDiv] Looking for some advice

Give the Microsoft Accessibility Help Desk a call.

This sounds like a Microsoft issue than an issue with the access technology.



From: NJTechDiv [mailto:njtechdiv-bounces at nfbnet.org] On Behalf Of Patricia 
Ebel via NJTechDiv
Sent: Tuesday, October 29, 2019 9:58 PM
To: New Jersey Technology Division List <njtechdiv at nfbnet.org>
Cc: Patricia Ebel <patriciaebel0302 at comcast.net>
Subject: Re: [NJTechDiv] Looking for some advice



Thank you Eileen, I checked the mute button and I checked the volume 
everything is on I do hear the dings on occasion so I deathly know that the 
speakers are working. Narrator is a Knogo

Sent from my iPhone





  On Oct 29, 2019, at 9:14 PM, Eileen Scrivani via NJTechDiv 
<njtechdiv at nfbnet.org> wrote:

  

  Trish,



  Can you have some one check what the volume settings are? I have had, on 
my desktop, on occasion the volume gets set down to 0. Can you try running 
Narrator on the laptop? The sound runs through the system card unlike Jaws 
or NVDA which goes out through the speakers.



  Eileen

  From: Patricia Ebel via NJTechDiv

  Sent: Tuesday, October 29, 2019 7:54 PM

  To: njtechdiv at nfbnet.org

  Cc: Patricia Ebel

  Subject: [NJTechDiv] Looking for some advice



  hi, I recently installed office 365 on my personal laptop. It really has 
not been working proficiently and now my jaws Will not turn on no matter 
what I do, I am at a total loss, I do know the computer is on, I can see it 
and the windows do change if I Altaba but there’s no way I can get the jaws 
on even went into the context menu and nothing happened, any advice would be 
appreciated
  Trisha

  Sent from my iPhone

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