[NJTechDiv] Windows Mail

[Tracy Carcione]

Thanks Roman.  That works!  Now I can read my messages.  It’s not as smooth as it used to be, and other things still don’t work.  Now I can’t follow links.  I don’t understand why it’s gone so bad. But at least I can read my mail.

Tracy

 

 

From: NJTechDiv [mailto:njtechdiv-bounces at nfbnet.org] On Behalf Of Roman Dodia via NJTechDiv
Sent: Thursday, August 06, 2020 10:11 AM
To: njtechdiv at nfbnet.org
Cc: Roman Dodia
Subject: Re: [NJTechDiv] NJTechDiv Digest, Vol 109, Issue 3

 

Hi Tracy. I found a possible workaround. You can press control, and down arrow, to read the next line in NVDA  screen reader. Hope it helps.

 

My real name is Khu shal , but I would like you to call me Roman. 

 

Phone: 2017368129

You can text me as well on this number. Sent from my iPhone





On Aug 6, 2020, at 08:02, njtechdiv-request at nfbnet.org wrote:

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Today's Topics:

  1. Mail problems (Tracy Carcione)


----------------------------------------------------------------------

Message: 1
Date: Wed, 5 Aug 2020 09:56:54 -0400
From: "Tracy Carcione" <carcione at access.net>
To: "'New Jersey Technology Division List'" <njtechdiv at nfbnet.org>
Subject: [NJTechDiv] Mail problems
Message-ID: <007301d66b30$46f54650$d4dfd2f0$@access.net>
Content-Type: text/plain; charset="us-ascii"

Sure hope someone can help me, or point me in the right direction.  My
husband and I are both having problems with email.  In Windows Mail and
Thunderbird, if we hit enter on a message, it only reads the first line of
the message.  I can tab to links, but I can't read any of the message text.

AIRA says there's a scroll bar to scroll through the message, but that
doesn't really help us.

I have tried with both NVDA and Narrator, with the same results.

We are both using Windows 10.

This only started happening last week or so, and we don't know what has
changed.

I really don't know what to do to solve this problem.  It makes reading
email really impossible.  I either have to use my old PC or go online to the
website, and my husband doesn't even have those options.  Sure hope someone
has some ideas.

Tracy



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