[NJTechDiv] Alt shortcut key not working in Adobe Reader

[carcione at access.net]

Sometimes on my new machine Adobe takes a long time to come up, and none of the keys work.  I can route Jaws to PC and find some gibberish, but nothing is there in regular mode.  I updated to the latest Adobe BC, but it didn’t help.  I think at least sometimes there’s an ad trying to get me to buy Adobe, covering everything else.

I know that’s not very helpful, but you’re not alone.

Tracy

 

 

From: NJTechDiv <njtechdiv-bounces at nfbnet.org> On Behalf Of Serena Cucco via NJTechDiv
Sent: Saturday, October 28, 2023 8:06 PM
To: New Jersey Technology Division List <njtechdiv at nfbnet.org>
Cc: Serena Cucco <serena.c.cucco at gmail.com>
Subject: [NJTechDiv] Alt shortcut key not working in Adobe Reader

 

Hi all,

 

When I press the Alt key trying to bring up the menu bar in Adobe Reader, Jaws isn't reading.  I presume this means the shortcut isn't working.  When I use the left and right arrow keys to make Jaws read the menus, it isn't working, either.  The only shortcut key that's working is Alt F to bring up the File menu, not the menu I'm looking for! :-(  I googled it to no avail.  I installed the latest Jaws update today.  I also checked for updates in Adobe, but there aren't any available.  Does anybody know what might be going on?

 

Thanks,

Serena

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