[NJTechDiv] Alt shortcut key not working in Adobe Reader

[Mario Brusco]

Try performing a repair by pressing alt+h followed by e. Once the 
process is done, try to access the menu bar as you mentioned by pressing 
alt followed by a right arrow  thru the menus.


-------- Original Message --------
From: Serena Cucco via NJTechDiv [mailto:njtechdiv at nfbnet.org]
Sent: Saturday, October 28, 2023 at 8:06 PM
To: New Jersey Technology Division List <njtechdiv at nfbnet.org>
Cc: Serena Cucco <serena.c.cucco at gmail.com>
Subject: [NJTechDiv] Alt shortcut key not working in Adobe Reader
Hi all,

When I press the Alt key trying to bring up the menu bar in Adobe
Reader, Jaws isn't reading.  I presume this means the shortcut isn't
working.  When I use the left and right arrow keys to make Jaws read the
menus, it isn't working, either.  The only shortcut key that's working
is Alt F to bring up the File menu, not the menu I'm looking for! :-(  I
googled it to no avail.  I installed the latest Jaws update today.  I
also checked for updates in Adobe, but there aren't any available.  Does
anybody know what might be going on?

Thanks,
Serena

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