[Ohio-talk] {Disarmed} Fw: Important Message from the Director of NFB NEWSLINE

[Dr. JW Smith]

fyi

jw

Dr. J. Webster Smith
President National Federation of the Blind of Ohio
P.O.BOX 458 Athens, Ohio, 45701-0458
Phone Number - 740-592-6326 
"Changing What it Means to be Blind"
----- Original Message ----- 
From: NFB-NEWSLINE 
To: jwsmithnfb at verizon.net 
Sent: Thursday, December 30, 2010 10:25 PM
Subject: Important Message from the Director of NFB NEWSLINE


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                  NFB-NEWSLINE 
                  December 30, 2010  
           
                  Dear Valued Subscriber,  




                  Subject: A message from the Director of NFB-NEWSLINE regarding the NLS DTB Downloader program.



                 
           


                  On December 20, 2010, NFB-NEWSLINE released the National Library Service (NLS) Digital Talking Book (DTB) Downloader program, which allows subscribers to download their favorite publications to the NLS DTB cartridge or a USB drive to be played on the new NLS digital player.  After the release of this new access method for NFB-NEWSLINE subscribers, we saw a lot of persons start using the downloader program, which caused significant stress on our servers.  While the surge of persons wishing to use the NLS DTB Downloader program is fantastic, it has produced an overload on our computer resources that were allocated for this process, causing some users to experience a series of error messages followed by an abort of the NLS DTB Downloader program, or causing the program to stop working during the middle of a publication download.  We are currently making modifications to the servers that operate this process, as well as modifications to the NLS DTB Downloader program that you installed on your computer.  When the improved NLS DTB Downloader software for your computer is ready, it will be necessary for you to uninstall your current version and install the new version.  Further details as they become available will be posted on the NFB-NEWSLINE phone service and our Web site, www.nfbnewslineonline.org.  We will also send out status update e-mails to subscribers who have an e-mail address on file with us.  If you wish to receive status update e-mails and do not have an address on file with us, please call (866) 504-7300 to have it added to your subscriber profile.



                  Thank you for your patience and understanding as we work through these system issues.



                  Sincerely,

                  Scott White

                  NFB-NEWSLINE Director


                 
           


                 

                 
                 
           
                 
           
     

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