[Ohio-talk] infocision
Kelsey Nicolay
piano.girl0299 at gmail.com
Sat Dec 27 17:49:39 UTC 2014
Hello,
I am hoping someone could help me. Here's my situation. I am a
client of the Cleveland Sight Center and will be going through
their customer service fundamentals training as I mentioned in my
last post. I am aware that the Sight Center has partnered with
Infocision to offer jobs to people who are blind or visually
impaired. From what I'm gathering, clients who complete the
customer service training are recommended inInfocision as
potential job candidates. The issue is that I applied back in
June and was not selected for a position. I mentioned being a
client at the Sight Center and they told me that the partnership
only applies to the work at home division, but I was not told
this up front. At the time I didn't opt for the work at home
division because I did not have the necessary equipment (in order
to apply, you must have the equipment prior to applying) and at
that time it was very difficult to obtain the equipment within a
reasonable amount of time. Now I have the equipment (I just need
to activate the phone line) but since I applied in June, I cannot
re-apply until next June. I tried to get in through someone I
knew, but the corporate officers want me to wait the full year.
I've been out of school for a year and a half and still cannot
find a job and I have a degree. Infocision actually wants to
hire people who are blind, so I am writing a letter to the chief
of staff stating that I'm a Sight Center client who is going
through the customer service training in January and would
therefore ask that they reconsider their decision. When I
originally applied, I had not gone through the call center
training (yes, they did ask me that at the end of the interview)
so I wonder if that was part of the reason I was not selected. I
wrote a draft of my letter, but I'm not sure if this list can
accept attachments, so that's why I did not post it here.
Otherwise I would have. If you would be willing to help me with
this letter, please feel free to write me offlist and I will send
it to you. I'm mainly frustrated with the fact that they didn't
tell me up front that since I was a Sight Center client (I did
mention my visual impairment when scheduling the interview so I
could get an electronic application link) that the partnership
only applied to the work at home program. And my employment
specialist didn't tell me either. Besides writing the letter, is
there anything else I could try to do to convince them to
reconsider their decision?
Thank you,
Kelsey Nicolay
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