[Ohio-talk] infocision

C Tolle tollebooth at yahoo.com
Sat Dec 27 18:00:57 UTC 2014

I feel like all I do is ask questions but I'm curious, what is your degree in? Additionally info scission is not the only name in town. There are plenty of call centers including one of my all-time favorite's that hire work from home agents. That would be Apple.


Note: this message was created using dictation on an iOS device.

> On Dec 27, 2014, at 12:49 PM, Kelsey Nicolay via Ohio-talk <ohio-talk at nfbnet.org> wrote:
> Hello,
> I am hoping someone could help me.  Here's my situation.  I am a client of the Cleveland Sight Center and will be going through their customer service fundamentals training as I mentioned in my last post.  I am aware that the Sight Center has partnered with Infocision to offer jobs to people who are blind or visually impaired.  From what I'm gathering, clients who complete the customer service training are recommended inInfocision as potential job candidates.  The issue is that I applied back in June and was not selected for a position.  I mentioned being a client at the Sight Center and they told me that the partnership only applies to the work at home division, but I was not told this up front.  At the time I didn't opt for the work at home division because I did not have the necessary equipment (in order to apply, you must have the equipment prior to applying) and at that time it was very difficult to obtain the equipment within a reasonable amount of time.  Now I have the equipment (I just need to activate the phone line) but since I applied in June, I cannot re-apply until next June.  I tried to get in through someone I knew, but the corporate officers want me to wait the full year.  I've been out of school for a year and a half and still cannot find a job and I have a degree.  Infocision actually wants to hire people who are blind, so I am writing a letter to the chief of staff stating that I'm a Sight Center client who is going through the customer service training in January and would therefore ask that they reconsider their decision.  When I originally applied, I had not gone through the call center training (yes, they did ask me that at the end of the interview) so I wonder if that was part of the reason I was not selected.  I wrote a draft of my letter, but I'm not sure if this list can accept attachments, so that's why I did not post it here.  Otherwise I would have.  If you would be willing to help me with this letter, please feel free to write me offlist and I will send it to you.  I'm mainly frustrated with the fact that they didn't tell me up front that since I was a Sight Center client (I did mention my visual impairment when scheduling the interview so I could get an electronic application link) that the partnership only applied to the work at home program.  And my employment specialist didn't tell me either.  Besides writing the letter, is there anything else I could try to do to convince them to reconsider their decision?
> Thank you,
> Kelsey Nicolay
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