[Ohio-talk] braille display problem

[Kelsey Nicolay]

Hello,
Sorry if this is slightly off topic, but I was hoping someone 
could help.  I use a Brailliant Bi 40 at my job.  In JAWS, I have 
set my contracted Braille to input and output.  The user guide 
for the Brailliant says that you can write in either contracted 
or uncontracted Braille.  I have noticed lately that I am getting 
some very interesting results when using contracted Braille, 
especially Internet Explorer.  When I do my Google searches from 
Salesforce, there is a custom link that already has the company 
name listed and all I have to do is put in the city and state in 
order to find the phone number.  For example, today one of the 
company names I was searching for had the letters llc after their 
name.  I entered the city and state in contracted Braille and as 
soon as I did that, I got "company name littlec" city and state 
in the search field.  I was able to go back and correct it, but 
having to do this takes time away from my job.  I also notice 
that it is impossible to enter numbers without them being 
translated into their respective contractions.  For example, when 
I try to enter a number in literary Braille, I get something like 
"blecgd..." and I have to go back and correct it using the 
computer keyboard.  I also have a Focus blue that I use for my 
ipad and laptop and I  have never noticed any issues like this 
when using it with JAWS.  I can do numbers in either computer or 
literary Braille with the number sign and they translate just 
fine in Internet Explorer as do the other contractions.  
Therefore, what could be causing the Brailliant to have these 
issues when using contracted Braille and is there a way to 
correct it? Computer Braille does not save me any time on the 
job, so that's why I prefer contracted Braille.  When I've spoken 
to tech support about it, they just say use computer Braille even 
though it says in the user guide that you can use either one.
Thank you,
Kelsey Nicolay