[Promotion-technology] Fwd: firefox difficulty

[Sam Joehl]

I believe this is because the search field on google  is not a standard edit field <input type="text"  If JAWS is set to contracted braille input it specifically says it needs computer braille input for that field and shows the indicator for this on the braille display. Contracted braille input works on other text input fields in firefox.

Best regards,
Sam Joehl
SSB BART Group
(703) 637-8956
Sam.joehl at ssbbartgroup.com


-----Original Message-----
From: Promotion-technology [mailto:promotion-technology-bounces at nfbnet.org] On Behalf Of David Andrews via Promotion-technology
Sent: Thursday, September 29, 2016 9:56 AM
To: gui-talk at nfbnet.orgb; nfbcs at nfbnet.org; napub at nfbnet.org; promotion-technology at nfbnet.org
Cc: David Andrews
Subject: [Promotion-technology] Fwd: firefox difficulty


>
>From: Kelsey Nicolay <piano.girl0299 at gmail.com>
>Subject: firefox difficulty
>To: David Andrews<dandrews at visi.com>
>
>Hi Dave,
>I'm not sure which list would be appropriate to post this to, but I 
>could really use some advice.  I am using JAWS 17 on a Windows 7 
>desktop.  I currently have my default web browser set to Firefox since 
>it works better with Salesforce.  However, I am having an issue with my 
>braille display.  Basically, I am unable to enter any contracted 
>braille when doing a Google search in Firefox.  I have JAWS set for 
>input and output unified English braille grade 2.  I even double 
>checked the settings in Firefox and they are exactly as I set them when 
>installing JAWS.
>Interestingly, if I enter contracted braille into an edit field in 
>Salesforce, it works fine.  I contacted Freedom Scientific tech support 
>and they had no solution except to check my braille settings which is 
>the first thing I did when I started having this issue.  On the other 
>hand, I am not having any issues when I use Internet Explorer even when 
>Google searching.  I am also having issues with chrome, but in chrome, 
>I can't enter any braille.  I am currently using Internet Explorer 
>because I know it is reliable with contracted braille, but when it 
>comes to Salesforce, ie does not work well and occasionally crashes 
>which is why I asked for Firefox as my default browser.  Therefore, 
>have you heard of anything like this? It's driving me crazy since I 
>have to use Google all day for my job.  I have tried everything I can 
>think of, even switching input and output in Firefox to U.S.  English 
>braille grade 2, but even that did not work.  When the computer was 
>first set up, they installed what I think was Firefox 45 or 46 and that 
>version seemed to work.  However, Firefox updated itself to 48 and ever 
>since then, I've had the issue.  Could you forward this to someone who 
>might have a solution?
>Thank you,
>Kelsey Nicolay


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