[Trainer-talk] Disappearing email

[John Rempel]

My first guess is that well trained Alaskan gremlins are to blame. My second guess is that this person is collapsing the emails within the list view. This is easily solved by placing the focus of attention on the necessary item (ie, yesterday or two weeks) and pressing right arrow to display the emails. This person most likely pressed left arrow at some point. 

John

Sent from my iPhone

On Dec 17, 2012, at 6:07 PM, Bonnie Lucas <BLucas at alaskabvi.org> wrote:

> Hi everyone,
> Personally, I have never heard of this but frankly, with my limited knowledge, that is not saying much. A client, who is far away, says that each day, when he receives emails, the next day he cannot find them anywhere. He says they are just gone! If anyone has any ideas about how this might be happening, please let me know. He is using Outlook on a windows 7 laptop. He has an older desk top running XP and Outlook Express which is running all right.
> Thanks for your help.
> 
> Bonnie Lucas, MSW, VRT, VISA Coordinator
> Equipping Alaskans for success
> Alaska Center for the Blind and Visually Impaired
> 3903 Taft Drive
> Anchorage, Alaska  99517-3069
> 907.771.4306 fax 907.248.7517
> www.alaskabvi.org<http://www.alaskabvi.org/>           www.twitter.com/alaskabvi<http://www.twitter.com/alaskabvi>
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