[Trainer-talk] Disappearing email

[CathyAnne]

Is he using IMAP? If another computer is downloading the mail, it would delete it from the others. To avoid this, set the other computers to leave mail on the server.

CathyAnne

CathyAnne Murtha
Director
Access Technology Institute
www.blindtraining.com
Phone: (520) 300-7859
FAX: (800) 987-6198
Twitter: CathyAnneMurtha
Facebook: www.facebook.com/blindtraining 


On Dec 17, 2012, at 4:07 PM, Bonnie Lucas <BLucas at alaskabvi.org> wrote:

> Hi everyone,
> Personally, I have never heard of this but frankly, with my limited knowledge, that is not saying much. A client, who is far away, says that each day, when he receives emails, the next day he cannot find them anywhere. He says they are just gone! If anyone has any ideas about how this might be happening, please let me know. He is using Outlook on a windows 7 laptop. He has an older desk top running XP and Outlook Express which is running all right.
> Thanks for your help.
> 
> Bonnie Lucas, MSW, VRT, VISA Coordinator
> Equipping Alaskans for success
> Alaska Center for the Blind and Visually Impaired
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