[Trainer-talk] Disappearing email

[nancy coffman]

I have collapsed the today group & been unable to see the most recent messafges. Right arrow on the date & they are there.

nancy coffman

-----Original Message-----
From: laotab <laotab at msn.com>
Sent: Monday, December 17, 2012 9:33 PM
To: 'List for teachers and trainers of adaptive technology' <trainer-talk at nfbnet.org>
Subject: Re: [Trainer-talk] Disappearing email

Bonnie,
I am a JAWS user, using a 2.5yr old desktop, windows 7, outlook 2007 with an
MSN email address.  Just last Wednesday this happened to me.  and I had it
happen about 2 years ago as well.  last week a friend and I were going back
and forth on the same email thread.  Then I received a reply Wednesday
night; read it kept it as read, not marking it as new again, and had planned
on replying on Thursday.  I was sending and recieveing emails after that
replied email to the time I was ready to answer it.  I looked and it was
gone.  Not in my inbox, deleted, junk or other personal folders.  I checked
all because I move a lot of emails to other folders for record keeping.  I
even went through the deleted emails of that specific thread.  I also did
the same in my sent folder.  All were there, except for the last one.  it
was like someone just took 2 fingers and plucked that one email out of my
inbox.  I am not missing any others and none have gone missing since or
before except for 2 years ago.
Now, I have read some of the replies.  I am in the day and time I should be
and I am in where all of my new, replied or fwd emails sit.  And yes, I do
truly believe I have little horned computer monsters inside of this hateful
thing, JMHO.
I do have a laptop.  However, I did not have a second computer when the
missing email happened 2 years ago.
One thing I do see when using the laptop and desktop on a regular basis is
if I delete an email from one it wont always do it in the other.  But not
this here one day and gone the next.

I also have been fighting with another issue but I will make that another
topic.

I haven't gone to my laptop to see if the missing email is there but I will
do this soon and let you know if it is there.

It is extremely frustrating.  I do find it odd that your client is missing
all emails every day.  that does sound like he hit the arrow key to
collapsed that day.
Bridget
Reading, PA 
-----Original Message-----
From: Trainer-talk [mailto:trainer-talk-bounces at nfbnet.org] On Behalf Of
Bonnie Lucas
Sent: Monday, December 17, 2012 6:07 PM
To: trainer-talk at nfbnet.org
Subject: [Trainer-talk] Disappearing email

Hi everyone,
Personally, I have never heard of this but frankly, with my limited
knowledge, that is not saying much. A client, who is far away, says that
each day, when he receives emails, the next day he cannot find them
anywhere. He says they are just gone! If anyone has any ideas about how this
might be happening, please let me know. He is using Outlook on a windows 7
laptop. He has an older desk top running XP and Outlook Express which is
running all right.
Thanks for your help.

Bonnie Lucas, MSW, VRT, VISA Coordinator Equipping Alaskans for success
Alaska Center for the Blind and Visually Impaired
3903 Taft Drive
Anchorage, Alaska  99517-3069
907.771.4306 fax 907.248.7517
www.alaskabvi.org<http://www.alaskabvi.org/>
www.twitter.com/alaskabvi<http://www.twitter.com/alaskabvi>

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