[Trainer-talk] a bug with JAWS and office 13

[Nancy Vanderbrink]

Hi folks,
Have any of you ever encountered a situation where when pressing the down arrow in a word document, in office 13, jaws says absolutely nothing, but when reading the current line, the text is there?
I've tried various things, sort of as a tool box to try, first maximize the window, then refresh jaws with insert escape, then sometimes reopening the word document as well.  I also discovered that when opening an attachment, it is more prevalent, but sometimes when saving the attachment, then opening it, the problem isn't as frequent.
Just wondering if any of you have encountered this issue?  I'm using windows 7 with jaws 15 on this particular machine with word 13.
Thanks,
Nancy

Nancy VanderBrink
Assistive Technology Instructor
South Carolina Commission for the Blind
1430 Confederate Ave Columbia, SC 29201
Office Phone: 803-898-8735
Email: nvanderbrink at sccb.sc.gov

July is fireworks safety month. Eye injuries from fireworks can be traumatic. Prevent Blindness America estimates that there are over 2000 eye related injuries caused by fireworks each year. The South Carolina Commission for the Blind encourages you to use caution around fireworks. Let the professionals handle them! For more information about how the SC Commission for the Blind can help you or a loved one, please visit us at www.sccb.state.sc.us or give us a call at 803-898-8731.