[Trainer-Talk] Very puzzled before updating

[Jim Portillo]

Good ideas, Jack; however, there's nothing like that anywhere on the tablet. It's basically never been used. Very puzzling. 

Sent from my iPhone 6!

> On Dec 21, 2015, at 5:12 AM, Jack Mitchell <ilogix.nc at gmail.com> wrote:
> 
> First thing to do is go in and check his downloads and documents -- check the properties and see how much space they are taking up.  Does he have a bunch of music?  Has he or someone else in the family downloaded video files to it?
> 
> Jack
> 
>> On Sun, Dec 20, 2015 at 6:32 PM Jim Portillo via Trainer-Talk <trainer-talk at nfbnet.org> wrote:
>> Hi there.
>> 
>> 
>> 
>> Remember yesterday when I asked about some issues regarding the tablet I was
>> going to update for my friend?  Well, I'm quite puzzled after something I
>> saw, which I frankly don't understand.
>> 
>> 
>> 
>> This is a Dell Venue 8.1, solid state hard drive, 32GB.  It's exactly like
>> the one I bought for myself a year or so ago, with which I've had absolutely
>> no problems, even when updating.
>> 
>> 
>> 
>> When I was about to update to Windows 10, I got a message saying that I
>> needed at least 8GB in order to perform the update.  My friend is not very
>> technologically inclined, and the only things that were installed so far
>> were JAWS and Windows Live Mail.  So, I checked the PC settings, and that
>> told me I had about 4GB available because the other 23GB were taken up or
>> being used.
>> 
>> How?  There's absolutely no way that can be.  I checked the programs.  The
>> only other thing was MS Office and whatever other MS and Dell programs.  I
>> went to try and free up disk space, and I deleted some of the apps I know
>> she won't use.Including the mail app.
>> 
>> 
>> 
>> So, what could be going on, or what is making this tablet use up so much
>> memory?  For all intents and purposes, it's never been used.
>> 
>> Any thoughts or suggestions would be great!
>> 
>> 
>> 
>> Jim
>> 
>> 
>> 
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> 
> -- 
> Jack Mitchell
> 
> Vision Technology Specialist
> 
> Indigo Logix, LLC
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