[Trainer-Talk] Very puzzled before updating

[David Goldfield]

Jim,
I've read a bit about this issue and I'm not entirely sure what'c 
causing it. Since you're an access tech trainer and are setting this up 
for a JAWS user, when not call the Microsoft Disability Answerdesk and, 
while I hate to phrase it this way, make it their problem.
800 936-5900


        David Goldfield,
Assistive Technology Specialist

Feel free to visit my Web site
WWW.DavidGoldfield.Info

On 12/21/2015 11:20 AM, Jim Portillo via Trainer-Talk wrote:
> Good ideas, Jack; however, there's nothing like that anywhere on the tablet. It's basically never been used. Very puzzling.
>
> Sent from my iPhone 6!
>
>> On Dec 21, 2015, at 5:12 AM, Jack Mitchell <ilogix.nc at gmail.com> wrote:
>>
>> First thing to do is go in and check his downloads and documents -- check the properties and see how much space they are taking up.  Does he have a bunch of music?  Has he or someone else in the family downloaded video files to it?
>>
>> Jack
>>
>>> On Sun, Dec 20, 2015 at 6:32 PM Jim Portillo via Trainer-Talk <trainer-talk at nfbnet.org> wrote:
>>> Hi there.
>>>
>>>
>>>
>>> Remember yesterday when I asked about some issues regarding the tablet I was
>>> going to update for my friend?  Well, I'm quite puzzled after something I
>>> saw, which I frankly don't understand.
>>>
>>>
>>>
>>> This is a Dell Venue 8.1, solid state hard drive, 32GB.  It's exactly like
>>> the one I bought for myself a year or so ago, with which I've had absolutely
>>> no problems, even when updating.
>>>
>>>
>>>
>>> When I was about to update to Windows 10, I got a message saying that I
>>> needed at least 8GB in order to perform the update.  My friend is not very
>>> technologically inclined, and the only things that were installed so far
>>> were JAWS and Windows Live Mail.  So, I checked the PC settings, and that
>>> told me I had about 4GB available because the other 23GB were taken up or
>>> being used.
>>>
>>> How?  There's absolutely no way that can be.  I checked the programs.  The
>>> only other thing was MS Office and whatever other MS and Dell programs.  I
>>> went to try and free up disk space, and I deleted some of the apps I know
>>> she won't use.Including the mail app.
>>>
>>>
>>>
>>> So, what could be going on, or what is making this tablet use up so much
>>> memory?  For all intents and purposes, it's never been used.
>>>
>>> Any thoughts or suggestions would be great!
>>>
>>>
>>>
>>> Jim
>>>
>>>
>>>
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>> -- 
>> Jack Mitchell
>>
>> Vision Technology Specialist
>>
>> Indigo Logix, LLC
>>
>>   
>>
>> Local Office:
>>
>> 109 E Maynard Ave
>>
>> Durham, NC 27704
>>
>> 919-260-8580
>>
>> jack at indigo-logix.com
>>
>>   
>>
>> Business office:
>>
>> 3135 Tyree Springs Rd
>>
>> Hendersonville, TN 37075
>>
>> 615-822-3465
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