[Trainer-Talk] Very puzzled before updating

Reginald George adapt at kc.rr.com
Tue Dec 22 07:57:20 UTC 2015


The only thing that I can think of is a back up partition that would restore the system to factory settings could take up that much space. Sometimes Dell does things like that. You might contact them also.

Sent from my iPhone

> On Dec 21, 2015, at 8:20 AM, Jim Portillo via Trainer-Talk <trainer-talk at nfbnet.org> wrote:
> 
> Good ideas, Jack; however, there's nothing like that anywhere on the tablet. It's basically never been used. Very puzzling. 
> 
> Sent from my iPhone 6!
> 
>> On Dec 21, 2015, at 5:12 AM, Jack Mitchell <ilogix.nc at gmail.com> wrote:
>> 
>> First thing to do is go in and check his downloads and documents -- check the properties and see how much space they are taking up.  Does he have a bunch of music?  Has he or someone else in the family downloaded video files to it?
>> 
>> Jack
>> 
>>> On Sun, Dec 20, 2015 at 6:32 PM Jim Portillo via Trainer-Talk <trainer-talk at nfbnet.org> wrote:
>>> Hi there.
>>> 
>>> 
>>> 
>>> Remember yesterday when I asked about some issues regarding the tablet I was
>>> going to update for my friend?  Well, I'm quite puzzled after something I
>>> saw, which I frankly don't understand.
>>> 
>>> 
>>> 
>>> This is a Dell Venue 8.1, solid state hard drive, 32GB.  It's exactly like
>>> the one I bought for myself a year or so ago, with which I've had absolutely
>>> no problems, even when updating.
>>> 
>>> 
>>> 
>>> When I was about to update to Windows 10, I got a message saying that I
>>> needed at least 8GB in order to perform the update.  My friend is not very
>>> technologically inclined, and the only things that were installed so far
>>> were JAWS and Windows Live Mail.  So, I checked the PC settings, and that
>>> told me I had about 4GB available because the other 23GB were taken up or
>>> being used.
>>> 
>>> How?  There's absolutely no way that can be.  I checked the programs.  The
>>> only other thing was MS Office and whatever other MS and Dell programs.  I
>>> went to try and free up disk space, and I deleted some of the apps I know
>>> she won't use.Including the mail app.
>>> 
>>> 
>>> 
>>> So, what could be going on, or what is making this tablet use up so much
>>> memory?  For all intents and purposes, it's never been used.
>>> 
>>> Any thoughts or suggestions would be great!
>>> 
>>> 
>>> 
>>> Jim
>>> 
>>> 
>>> 
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>> 
>> -- 
>> Jack Mitchell
>> 
>> Vision Technology Specialist
>> 
>> Indigo Logix, LLC
>> 
>> 
>> 
>> Local Office:
>> 
>> 109 E Maynard Ave
>> 
>> Durham, NC 27704
>> 
>> 919-260-8580
>> 
>> jack at indigo-logix.com
>> 
>> 
>> 
>> Business office:
>> 
>> 3135 Tyree Springs Rd
>> 
>> Hendersonville, TN 37075
>> 
>> 615-822-3465
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