[Trainer-talk] Verizon Wireless National Accessibility Customer Service Center

[David Goldfield]

 From the January 2015 Braille Forum ...

Verizon Wireless’ National Accessibility Customer Service Center
On Oct. 15, 2014, Verizon Wireless unveiled the National Accessibility
Customer Service (NACS). Designed to support people with special needs
and requirements, the Charleston, South Carolina-based center has
approximately 200 dedicated representatives to address individual mobile
needs — whether it is providing guidance on device selection, technical
support or account transactions.

To reach the NACS, call toll-free 1-888-262-1999; the center is open
Monday through Friday, 8 a.m. to 5 p.m. Eastern. Customers calling after
hours will speak with other customer service and technical support
representatives. Customers can also utilize the chat services found on
VerizonWireless.com.

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      David Goldfield,
Assistive Technology specialist
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