[Trainer-Talk] question about interference with VoiceOver

[Brian Vogel]

Christopher,

Thanks for the seconding of the factory reset.  I have, unfortunately, been
down this road before where the well-intentioned have tried to help, but in
the process of doing so have created a Gordian knot that cannot be untied.
You can spend far, far more time trying to do that than starting with a
clean slate.

The owner of the device is definitely best equipped to tell you, straight
out, what they've been using it for and that gives you a very good idea
whether a reset will involve little other than setting up the Apple ID,
email account(s), and another thing or two versus being a major production
number with a ton of apps.  My personal experience has been that it's the
former far more often than the latter.

Brian

On Wed, Jun 10, 2026 at 12:08 PM Christopher Murphy <cjohnmurph at gmail.com>
wrote:

> Good morning,
>         I agree. There are several things that you can try but worst case
> resetting the phone and setting it up again may help. It makes it difficult
> if someone who may not be aware of accessibility settings attempts to
> assist.
>
>
>
>
> --
> Christopher Murphy
> Email:
> cjohnmurph at gmail.com
>
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> -----Original Message-----
> From: Trainer-Talk <trainer-talk-bounces at nfbnet.org> On Behalf Of Brian
> Vogel via Trainer-Talk
> Sent: Wednesday, June 10, 2026 11:05 AM
> To: List for teachers and trainers of adaptive technology <
> trainer-talk at nfbnet.org>
> Cc: Brian Vogel <britechguy at gmail.com>
> Subject: Re: [Trainer-Talk] question about interference with VoiceOver
>
> Amy,
>
> If this phone is "very new" to the person using it, my recommendation
> would be to just do a factory reset and set the phone up again from
> scratch, at least if none of the recommendations so far do the trick.
>
> As soon as you've had a bunch of uninformed tweaking going on it's often
> an endless rabbit hole attempting to reverse it.  Starting all over again
> with a clean slate guarantees you know exactly what's been set up.
>
> Brian
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