[Travelandtourism] Discusssion Blind people can travel anywhere with the right planning
cheryl echevarria
cherylandmaxx at hotmail.com
Sat Aug 3 11:19:46 UTC 2013
Tammy thank you for your respect and reply.
Glad I posted something out there for us to talk about.
Disabled Entrepreneur of the Year 2012 of NY StateLeading the Way in Independent Travel!
Cheryl Echevarria, Ownerhttp://www.echevarriatravel.com631-456-5394reservations@echevarriatravel.comhttp://www.echevarriatravel.wordpress.com
Affiliated as an independent contractor with Montrose TravelCST - #1018299-10 FL CST T156780Your old car keys can be the keys to literacy for a blind child. Donate your unwanted vehicle to us by clicking https://nfb.org/vehicledonations or call 855-659-9314.Echevarria Travel has partnered with Braille Smith. http://www.braillesmith.com for all her braille needs.Gail Smith is the Secretary of the NFB of Alabama
> Date: Fri, 2 Aug 2013 21:05:51 -0500
> From: ms.sunflower61 at gmail.com
> To: travelandtourism at nfbnet.org
> Subject: Re: [Travelandtourism] Discusssion Blind people can travel anywhere with the right planning
>
> Cheryl,
> I feel sure you deal with your customers in a professional manner.
> Common sense would dictate that you ask as many questions as possible
> in order to determine how best to serve each customer. I would think
> if the customer resorts to being rude, insulting, upset, etc, . . .
> from these questions, then the customer should stay home or look for
> another Travel Agent to deal with. You aren't so desperate for
> business to put up with miss treatment, are you? Your job is to be
> the best Travel Agent you can be. It isn't to be a counselor that
> deals with personal attitudes and/or issues.
>
> As for people being rude, I've delt with rude sighted people and rude
> blind people. I don't care for rude people, period. Life is to short
> for people to be so disrespectful. If I am in a professional position
> when dealing with the rude person, I clamp onto my professionalism as
> tight as I can and get out of it as soon as I can.
>
> Keep on asking questions and doing a good job.
>
> On 8/2/13, cheryl echevarria <cherylandmaxx at hotmail.com> wrote:
> > No John,
> > 2 different clients. One already went to Israel about 2 years ago, the other
> > person more recently that gave me the hard time.
> > Cheryl
> >
> > Disabled Entrepreneur of the Year 2012 of NY StateLeading the Way in
> > Independent Travel!
> > Cheryl Echevarria,
> > Ownerhttp://www.echevarriatravel.com631-456-5394reservations@echevarriatravel.comhttp://www.echevarriatravel.wordpress.com
> > Affiliated as an independent contractor with Montrose TravelCST -
> > #1018299-10 FL CST T156780Your old car keys can be the keys to literacy for
> > a blind child. Donate your unwanted vehicle to us by clicking
> > https://nfb.org/vehicledonations or call 855-659-9314.Echevarria Travel has
> > partnered with Braille Smith. http://www.braillesmith.com for all her
> > braille needs.Gail Smith is the Secretary of the NFB of Alabama
> >
> > From: jptebock at earthlink.net
> > To: cherylandmaxx at hotmail.com
> > Subject: Re: [Travelandtourism] Discusssion Blind people can travel anywhere
> > with the right planning
> > Date: Fri, 2 Aug 2013 13:28:59 -0500
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > Hi Cheryl:
> >
> > Just responding back to your emails about the blind
> > person who had a bad experience in Isrel. First of all, they should have
> > told you where they wanted to go and what they wanted to do. With you
> > being a travel agent, it makes it hard to plan a trip if someone doesn't say
> >
> > where they want to go or do, just say they want to go to Isrel. In the
> > past when I used travel agents, I had particular dates and where I wanted to
> > go,
> > so that made it easier for them to plan.
> >
> > I don't know why this person says our division is
> > failing. We had a good turnout for the division meeting in Orlando, and we
> >
> > are doing trips to places that people would like to go like disney and the
> > National Parks. i don't know what this person's issues are.
> >
> > John TeBockhorst
> >
> > ----- Original Message -----
> > From:
> > cheryl echevarria
> > To: travelandtourism
> > Sent: Thursday, August 01, 2013 12:16
> > PM
> > Subject: RE: [Travelandtourism]
> > Discusssion Blind people can travel anywhere with the right planning
> >
> >
> > Oh
> > one other thing. This person also said this division is failing, whatever
> > that
> > means.
> >
> >
> > Disabled
> > Entrepreneur of the Year 2012 of NY State
> > Leading
> > the Way in Independent Travel!
> >
> >
> > Cheryl
> > Echevarria, Owner
> > http://www.echevarriatravel.com
> > 631-456-5394
> > reservations at echevarriatravel.com
> > http://www.echevarriatravel.wordpress.com
> >
> >
> >
> > Affiliated as an
> > independent contractor with Montrose Travel
> > CST - #1018299-10 FL
> > CST T156780
> > Your
> > old car keys can be the keys to literacy for a blind child. Donate your
> > unwanted vehicle to us by clicking https://nfb.org/vehicledonations or
> > call 855-659-9314.
> > Echevarria Travel has
> > partnered with Braille Smith. http://www.braillesmith.com for all her
> > braille
> > needs.
> > Gail Smith is the
> > Secretary of the NFB of Alabama
> >
> >
> > > From: cherylandmaxx at hotmail.com
> >> To:
> > travelandtourism at nfbnet.org
> >> Date: Thu, 1 Aug 2013 13:14:22
> > -0400
> >> Subject: [Travelandtourism] Discusssion Blind people can travel
> > anywhere with the right planning
> >>
> >> Hello all:
> >> I am
> > writing this post in reference to start a topic of discussion with
> > everyone.
> >> Someone from this list, and I will keep the person's name
> > off of it because it didn't turn out very nice, and I said thank you, and
> > left
> > it like that, but this is a good discussion point for this division.
> >>
> > Someone sent me an e-mail a few days about about trips for a blind person.
> >
> >
> >> So I asked more questions and gave the advise that blind people can
> > go anywhere with the right planning, yes I even ask about someones
> > mobility as
> > well, in a way, that is not condescending, but I would do that for anyone
> >
> > traveling. Also from experience, when I booked someone to Israel last
> > year,
> > told me that they traveled the world all by themselves and only needed
> > from
> > time to time verbal directions. But this was not the case at all, the
> > person
> > was traveling by themselves, and as soon as they got to Israel wanted to
> > be
> > hand-holding the whole time with the tour operator.
> >> So, I ask
> > respectfully. I say that blind people can travel anywhere in the world,
> > and I
> > ased who, what, where, when and why (why because it might be a family
> > reunion,
> > an anniversary and I can set up some extras at the point of where they are
> >
> > going, same with birthdays, etc.)
> >> The response I got today was
> > basically not what I expected. I am not going to post the whole e-mail,
> > but
> > was told that this person was looking for professional advice and not that
> >
> > blind people can go anywhere in travel and that I was rude and
> > condescending,
> > and this person says that the blind are more rude then the sighted. And
> > that
> > they are a fellow NFB person and I should know better.
> >> I should have
> > offered things like accessible museums, etc.
> >> But how can one offer
> > these things when one doesn't know where the person wants to go. They have
> >
> > these things available all over the world and can be arranged for anyone,
> >
> > anytime.
> >> Case in point, our trip to the National Parks in October that
> > this group is doing, also we are starting to plan for next year as well.
> >
> >> We also went to Walt Disney World as a division.
> >> I have also
> > taken the NFB of New Jersey back in April for a fundraiser to Bermuda, we
> > had
> > accessible things for us. Been myself to St. Thomas, Puerto Rico, Bahamas,
> > and
> > other places in the world.
> >> Now my question to all of you finally, and
> > this is for discussion. If the person who wrote the issues with this wants
> > to
> > chime in as well.
> >> Now as people who are blind as myself, and this can
> > possibly help others like myself or Vice President Shackelford, as well as
> >
> > Anahit LaBarre, who are all travel professionals help you more. We know
> > the
> > questions to ask, the who, what, when, where and whys of the dialogue to
> > help
> > people, and I have been doing this since 2009.
> >> How do you feel this
> > should have gone down?
> >> I am not going to post the original e-mails.
> > For respect of the other person involved.
> >> A few rules on this list and
> > on all NFBnet.org lists.
> >> No rudeness, no cursing, etc.
> >> Please
> > respect one another as well.
> >> Sincerely,
> >> Cheryl Echevarria,
> > PresidentNFB Travel and
> > Tourism631-236-5138www.nfbtravel.orginfo at nfbtravel.org
> >>
> >>
> >
> >> Disabled Entrepreneur of the Year 2012 of NY StateLeading the Way in
> > Independent Travel!
> >> Cheryl Echevarria,
> >
> > Ownerhttp://www.echevarriatravel.com631-456-5394reservations@echevarriatravel.comhttp://www.echevarriatravel.wordpress.com
> >>
> > Affiliated as an independent contractor with Montrose TravelCST -
> > #1018299-10
> > FL CST T156780Your old car keys can be the keys to literacy for a blind
> > child.
> > Donate your unwanted vehicle to us by clicking
> > https://nfb.org/vehicledonations or call 855-659-9314.Echevarria Travel
> > has
> > partnered with Braille Smith. http://www.braillesmith.com for all her
> > braille
> > needs.Gail Smith is the Secretary of the NFB of Alabama
> >>
> > _______________________________________________
> >> Travelandtourism
> > mailing list
> >> Travelandtourism at nfbnet.org
> >>
> > http://nfbnet.org/mailman/listinfo/travelandtourism_nfbnet.org
> >> To
> > unsubscribe, change your list options or get your account info for
> > Travelandtourism:
> >>
> >
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> >
> > _______________________________________________
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>
>
> --
> Independence is yours . Are you willing to reach for it?
> Tammy
>
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