[Travelandtourism] Information Airline Transportation Access Conference

[Lavar Phillips]

Can I post this to the blog

Lavar J Phillips
5003 48 Street Woodside New York 11377
Cell # (917) 858 3368
Twitter lavar1988
On Dec 11, 2013 10:08 AM, "cheryl echevarria" <cherylandmaxx at hotmail.com>
wrote:

>
> This is a report from Airline Transportation Access Conference that was
> held on the 10 of December in Washington DC, I did not attend, but I did
> join Association for Airlines Passenger Rights (AAPR)
> Found out some interesting things from the newsletter that went out this
> morning.
> Remember these letters CRO! CRO stands for Conflict Resolutions Officer.
> The CRRO is charged with amongst other things, being able to resolve and
> re-mediate issues, that either the traveler or the flight crew is confused
> about.
> Put in place by the Department of Transportation. All disabled travelers
> are advised to ask for a CRO if and when your access is being denied or
> compromised.
> Additionally, the TSA has what is called a PSS, Passenger
> SupportSpecialist. The PSS is the go to person to mediate instances where
> the TSA is being inappropriately conducting searches like people with guide
> dogs or medical devices, etc.
> Remember not all TSA are properly trained or aware of the tools that
> people who are disabled use daily that is why the PSS is in place.
> Also remember about the TSA Care Program which they have a hotline to call
> 72 hours prior to flying to have someone at the airport to assist you with
> this information. Remember TSA and the Airlines themselves are 2 different
> animals.
> We hope to have this information up on our blog shortly and the
> information on how to contact TSA on the www.nfbtravel.org website
> shortly.
> Cheryl Echevarria, PresidentNFB Travel & Tourism National Federation of
> the Blind631-236-5138info at nfbtravel.orgwww.nfbtravel.orgnew blog:
> http://nfbtravel.livejournal.com/ which can be accessed on our website (
> www.nfbtravel.org)
>
>
> Disabled Entrepreneur of the Year 2012 of NY StateLeading the Way in
> Independent Travel!
> Cheryl Echevarria,
> Ownerwww.echevarriatravel.com631-456-5394reservations at echevarriatravel.com
>
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> Alabama
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