[Travelandtourism] Information Airline Transportation Access Conference

[cheryl echevarria]

yes

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> Date: Wed, 11 Dec 2013 12:27:08 -0500
> From: lavarjphillips at gmail.com
> To: travelandtourism at nfbnet.org
> Subject: Re: [Travelandtourism] Information Airline Transportation Access	Conference
> 
> Can I post this to the blog
> 
> Lavar J Phillips
> 5003 48 Street Woodside New York 11377
> Cell # (917) 858 3368
> Twitter lavar1988
> On Dec 11, 2013 10:08 AM, "cheryl echevarria" <cherylandmaxx at hotmail.com>
> wrote:
> 
> >
> > This is a report from Airline Transportation Access Conference that was
> > held on the 10 of December in Washington DC, I did not attend, but I did
> > join Association for Airlines Passenger Rights (AAPR)
> > Found out some interesting things from the newsletter that went out this
> > morning.
> > Remember these letters CRO! CRO stands for Conflict Resolutions Officer.
> > The CRRO is charged with amongst other things, being able to resolve and
> > re-mediate issues, that either the traveler or the flight crew is confused
> > about.
> > Put in place by the Department of Transportation. All disabled travelers
> > are advised to ask for a CRO if and when your access is being denied or
> > compromised.
> > Additionally, the TSA has what is called a PSS, Passenger
> > SupportSpecialist. The PSS is the go to person to mediate instances where
> > the TSA is being inappropriately conducting searches like people with guide
> > dogs or medical devices, etc.
> > Remember not all TSA are properly trained or aware of the tools that
> > people who are disabled use daily that is why the PSS is in place.
> > Also remember about the TSA Care Program which they have a hotline to call
> > 72 hours prior to flying to have someone at the airport to assist you with
> > this information. Remember TSA and the Airlines themselves are 2 different
> > animals.
> > We hope to have this information up on our blog shortly and the
> > information on how to contact TSA on the www.nfbtravel.org website
> > shortly.
> > Cheryl Echevarria, PresidentNFB Travel & Tourism National Federation of
> > the Blind631-236-5138info at nfbtravel.orgwww.nfbtravel.orgnew blog:
> > http://nfbtravel.livejournal.com/ which can be accessed on our website (
> > www.nfbtravel.org)
> >
> >
> > Disabled Entrepreneur of the Year 2012 of NY StateLeading the Way in
> > Independent Travel!
> > Cheryl Echevarria,
> > Ownerwww.echevarriatravel.com631-456-5394reservations at echevarriatravel.com
> >
> > Sign up for our e-newsletter by e-mailing us you first and last name, and
> > e-mail address to reservations at echevarriatravel.com, let us know if you
> > want just text or pictures in your e-mail.
> > Echevarria Travel has partnered with Braille Smith. www.braillesmith.comfor all her braille needs.  Gail Smith is the Secretary of the NFB of
> > Alabama
> > _______________________________________________
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> >
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