[vendtalk] Square register card reader and audio splitter

Suptic, Paul PSuptic at mt.gov
Mon Oct 5 13:54:54 UTC 2015


Bluetooth is not working out in this case.  I have a Bluetooth receipt printer and a Bluetooth speaker, and both work just fine.  The moment I plug in the Square reader, the iPad says Headphone plugged in and will not send any sound to the speaker.
What I am smacking up against is addressed by the following quote from the Square support page:
“VoiceOver is not compatible while the Square Reader is plugged directly into the headset jack. However, you can use an audio channel splitter and headphones to allow VoiceOver to work while the Square Reader is plugged in. Additional information about the use of audio channel splitters can be obtained through The National Federation of the Blind of Massachusetts.”
Square was unable to tell me what audio channel splitter actually worked and referred me to NFBMA.  NFBMA was unable to provide me with that information and referred me to this listserv.
Since using Square as a solution seems dead in the water, what iPad based chip card reading options have been shown to work with VoiceOver?

From: Steve Brand [mailto:steve at ayst.net]
Sent: Friday, October 02, 2015 2:30 PM
To: Suptic, Paul
Subject: RE: [vendtalk] Square register card reader and audio splitter

If no one comes up with a better idea I would look into using a Bluetooth receiver like this:
http://www.amazon.com/Bluetooth-Receiver-LDesign-Hands-free-Streaming/dp/B015OA18UQ/ref=sr_1_3?ie=UTF8&qid=1443817597&sr=8-3-spons&keywords=bluetooth+receiver&psc=1

You would stream from the iPad to the receiver and plug it into the mixer.

--------- Original Message ---------
Subject: RE: [vendtalk] Square register card reader and audio splitter
From: "Suptic, Paul" <PSuptic at mt.gov<mailto:PSuptic at mt.gov>>
Date: 10/2/15 11:45 am
To: "'Steve Brand'" <steve at ayst.net<mailto:steve at ayst.net>>
The problem with the stand is the audio port is used as a lock to hold the iPad in place.  You can’t plug any audio devices into it without drilling the hole larger.

From: Steve Brand [mailto:steve at ayst.net]
Sent: Friday, October 02, 2015 9:44 AM
Cc: Suptic, Paul
Subject: RE: [vendtalk] Square register card reader and audio splitter

Square sells a stand for the iPad that I believe doesn't use the audio jack to interface which would allow you to do as you describe, but the interface should be verified.

--------- Original Message ---------
Subject: [vendtalk] Square register card reader and audio splitter
From: "Suptic, Paul via vendtalk" <vendtalk at nfbnet.org<mailto:vendtalk at nfbnet.org>>
Date: 10/2/15 9:30 am
To: "'vendtalk at nfbnet.org'" <vendtalk at nfbnet.org<mailto:vendtalk at nfbnet.org>>
Cc: "Suptic, Paul" <PSuptic at mt.gov<mailto:PSuptic at mt.gov>>

Can anyone please tell me what brand audio splitter will allow me to set up an iPad with both a Square card reader and a wired headphone output at the same time? Square support has yold me what I want to do works, but has been unable to provide me with info to make it work! They referred me to NFBMA, who then referred me to this listserv.
I want to set up a register system for a client using two iOS devices - one is the register and the other runs a money recognizer program. Both will output sound to an audio mixer which allows one earphone to be used by the client to hear both devices without distraction.
No splitter I have tried works, all I get is a clicking audio.
Thank you!


Paul Suptic
(406) 444-0034
Blind and Low Vision Services
111 North Last Chance Gulch suite 4C
Helena, MT 59601



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