[humanser] Concerns about nonverbal communication in counseling?

[Miranda]

Hi everyone,
I previously came to you regarding concerns posed by the volunteer director for my local sexual assault response program. While I have not yet pursued that opportunity further, I am coming to you with concerns from another organization.
I am being rather abruptly dismissed from wanting to volunteer as a client advocate with my local  pregnancy center, simply because the volunteer director has concerns about my "limitations" of missing non-verbal communication, based on a previously unsuccessful attempt to work with another visually impaired volunteer. Part of the email reads, "I have some concerns as to how you can effectively serve as a peer counselor with your limitations. Communication is a vital part of counseling young women and  due to your restriction in reading body language and/ or facial expressions, part of that communication could be missed. In the past we have attempted to work with a visually impaired volunteer counselor and have been unsuccessful. I hope you understand our concerns and accept our appreciation for your interest."
I will add that this is after multiple conversations regarding my attending the initial training, and my willingness to purchase the training materials ahead of time so that I could independently scan them into my computer.
I recognize that this concern stems from a lack of understanding, and the sighted perspective of relying on nonverbal communication every day. However, I will admit to being at a loss as to how to respond from the practical side of The role of a counselor.
Could any of you in such a role shed some light and provide insight?
Thanks as always for your time and encouragement, and have a wonderful weekend!

Best wishes, Miranda


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