[nfbcs] Major problem: FaceBook audio capcha yields no results.

[Michael Capelle]

I totally agree, I feel capchas, in my opinion are discriminitory and shut 
out the blind.

-----Original Message----- 
From: John G. Heim
Sent: Wednesday, October 15, 2014 8:49 AM
To: Michael Capelle ; NFB in Computer Science Mailing List
Subject: Re: [nfbcs] Major problem: FaceBook audio capcha yields no results.

Who do you contact?  Your lawyer maybe.

Seriously, I doubt that  facebook is going to pay any attention to a
complaint like this. It's not new to them.  I've sent them dozens of
complaints already. I'm sure lots of people have. For what it's worth,
here is a link to their accessibility complaint form:

It's amazing to me that  in 2014, the facebook developers are still
doing stuff like this. You know, I just got a new Macbook and when I
tried to log into my facebook account on it, it asked my to confirm my
identity by identifying a picture of one of my friends. Doh! Do I really
have to explain to a web developer that a blind person can't do that?

https://www.facebook.com/help/contact/169372943117927



On 10/15/14 06:27, Michael Capelle via nfbcs wrote:
> Hello all.
> Today, once again, I was locked out of my facebook account.
> I followed the steps, at which time, I was presented with a capcha.
> Facebook site said I could download the capcha as an audio file, i
> played the clear audible file.  I entered in the numbers, but when I hit
> enter on submit, facebook said, invalid capcha.  We need to alert
> facebook, that if the site says the audio capcha will work, then it
> needs to, I have no sighted assistance here, and really need in on my
> facebook.
> Who do I contact, and more importantly, how do I get into my account?
> Thanks.
> mike.
>
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