[nfbcs] JAWS Hanging and Crashing

[David Andrews]

I haven't noticed that JAWS is locking up any 
more, but that is kind of subjective. Luckily, is 
it goes quiet, it is more often able to come back 
alive if you wait a couple minutes, not always, but ...

The one thing I have noticed lately is that we 
use Outlook 2013 at work. If you open an attached 
word document, from an Outlook message, then 
close it, JAWS goes out to lunch, becomes 
unresponsive and doesn't come back. You have to 
reboot, and this only happens when you open a 
Word Document, that is an attachment, from within Outlook.

Dave

At 08:05 AM 5/15/2018, you wrote:
>I've seen this as well. I spend most of my day 
>at work in MS products, like Outlook, Excel and 
>Word, and I'd say JAWS is restarting about half 
>a dozen times a day now. I frequently see JAWS 
>listed four and five times in my system tray. On 
>05/15/2018 07:13 AM, Jeanine Lineback via nfbcs 
>wrote: > Hi Nicole, I hadn’t realize this 
>until last night because I don’t use jaws very 
>often for my work. However, last night I was 
>working in the Excel and had fire fox open. Jaws 
>was so sluggish that I finally had to just 
>unload it and go back to NVDA to complete my 
>work. I didn’t really want to use NVDA with 
>excel because I find that Jaws provided a better 
>experience for me personally. Wonder what’s 
>causing the issue? > > Jeanine Lineback > >> On 
>May 15, 2018, at 12:37 AM, Nicole Torcolini via 
>nfbcs <nfbcs at nfbnet.org> 
>wrote: >> >>             Has anyone else noticed 
>that JAWS 2018 seems to hang and crash >> more 
>than previous versions, particularly with 
>Firefox or when working in >> Office products? I 
>am using Windows 7 64 bit. >> >> 
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