[nfbcs] JAWS Hanging and Crashing

[Nancy Coffman]

My old computer is an I5 with 6 GB  of ram. I use an I7 at work with 8 GB of ram that hangs much less. 

Sent from my iPhone

> On May 15, 2018, at 4:17 PM, David Andrews via nfbcs <nfbcs at nfbnet.org> wrote:
> 
> I haven't noticed that JAWS is locking up any more, but that is kind of subjective. Luckily, is it goes quiet, it is more often able to come back alive if you wait a couple minutes, not always, but ...
> 
> The one thing I have noticed lately is that we use Outlook 2013 at work. If you open an attached word document, from an Outlook message, then close it, JAWS goes out to lunch, becomes unresponsive and doesn't come back. You have to reboot, and this only happens when you open a Word Document, that is an attachment, from within Outlook.
> 
> Dave
> 
> At 08:05 AM 5/15/2018, you wrote:
>> I've seen this as well. I spend most of my day at work in MS products, like Outlook, Excel and Word, and I'd say JAWS is restarting about half a dozen times a day now. I frequently see JAWS listed four and five times in my system tray. On 05/15/2018 07:13 AM, Jeanine Lineback via nfbcs wrote: > Hi Nicole, I hadn’t realize this until last night because I don’t use jaws very often for my work. However, last night I was working in the Excel and had fire fox open. Jaws was so sluggish that I finally had to just unload it and go back to NVDA to complete my work. I didn’t really want to use NVDA with excel because I find that Jaws provided a better experience for me personally. Wonder what’s causing the issue? > > Jeanine Lineback > >> On May 15, 2018, at 12:37 AM, Nicole Torcolini via nfbcs <nfbcs at nfbnet.org> wrote: >> >>             Has anyone else noticed that JAWS 2018 seems to hang and crash >> more than previous versions, particularly with Firefox or when working in >> Office products? I am using Windows 7 64 bit. >> >> _______________________________________________ >> nfbcs mailing list >>
> 
> 
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