[Ct-nfb] state convention blues--still

Elizabeth Rival erival at comcast.net
Sat Oct 15 18:35:41 UTC 2011

could we please not be so  negative . Lucia and I fixed what was a week nix up because of reorganization. you may make reservations now. Beth e


From: ct-nfb-bounces at nfbnet.org [mailto:ct-nfb-bounces at nfbnet.org] On Behalf Of Chris Kuell
Sent: Thursday, October 13, 2011 4:45 PM
To: NFB of Connecticut Mailing List
Subject: [Ct-nfb] state convention blues--still


Actually, I called the hotel at 9:40 last night and was asked to call back at 1:00 today. I called at 1:00 today, was told I had to book through national and  was transferred while I was actively objecting, and just for  amusement, I again inquired with Ramada national booking, who told me there wasn't a Ramada in downtown Hartford, Connecticut. I called the hotel again, and was asked to call after 3, since they were so busy checking in guests. To err on the safe side, I waited until 4:30, and was told I'd have to call back tomorrow, as the hotel's computer system is down. I know it's too late to change, and that we had good service in the past when it was the Crown Plaza, but I have a very bad feeling about the service we can expect from this hotel. In fact, if I can't make a reservation there tomorrow, I'm going to stay at a different hotel and take a cab. As a consumer, my only power is to not give a crappy place any of my money.




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