[Ct-nfb] FW: Northwest Hills Credit Union login is inaccessibleto the bl...

Suzanne Westhaver swesthaver at comcast.net
Mon Jan 14 19:32:01 UTC 2013


Jen,

My suggestion is to write the bank and explain your situation.  Suggest they have a technician add text tags to the graphics as to make it accessible.  Explain it’s a simple solution and your requesting equal access to the services offered to all account holders.  Give them an opportunity to do something.

IF the bank does nothing, you might want to file a complaint with the Commission on Human Rights and Opportunities.  You said you’re in Litchfield so you’d need to file with the West Central Region.  The number to call is 203-805-6553.  That is the intake line. Leave your name and number and a rep will call you back to discuss your claim and set you up for an appointment to file a formal complaint.  
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